Customer Serivce (Chinese + English)Công Ty TNHH Bosch Global Software Technologies
Nơi làm việc: Hồ Chí Minh, Đồng Nai
Ngành nghề: Tư vấn/ Chăm sóc khách hàng, Giao Dịch Khách Hàng, Biên dịch/Phiên dịch/ Ngoại ngữ, Dịch vụ
Thu nhập: Thoả thuận
Hình thức: Toàn thời gian
Ngày đăng: 13/08/2024
Hạn nộp: 13/09/2024
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Mô tả công việc
Provide advice and guidance to customers via call, e-mail(inbound / outbound)
Be the image of the company and service and ensure high customer experience by answering, escalating and following up all requests
Follow the company's Internal Regulations, policies as well as the service's work instructions and processes (register all interactions in the database, contribute to the knowledge base development, etc.)
Fulfill additional assignments (e.g. support colleagues across all sites, setup of new services)
Achieve the individual and service key performance indicators
Strive to continuously develop and improve the processes and service to always ensure the best customer experience
Be the image of the company and service and ensure high customer experience by answering, escalating and following up all requests
Follow the company's Internal Regulations, policies as well as the service's work instructions and processes (register all interactions in the database, contribute to the knowledge base development, etc.)
Fulfill additional assignments (e.g. support colleagues across all sites, setup of new services)
Achieve the individual and service key performance indicators
Strive to continuously develop and improve the processes and service to always ensure the best customer experience
Yêu cầu
Advance or higher Chinese language level (verbal & written), intermediate English
Good knowledge in MS-Office (Excel, Word, Power Point, Outlook)
A natural communicator, adapting your style to each customer
Basis knowledge in Purchasing area
Confident and willingness to learn, with the ability to deliver an excellent customer experience from start to finish
Innovative and solution orientated mind-set
Ability to work under pressure and good team engagement
Flexibility in hours of work/shift pattern
Ideally having already experience in a customer service environment
Good knowledge in MS-Office (Excel, Word, Power Point, Outlook)
A natural communicator, adapting your style to each customer
Basis knowledge in Purchasing area
Confident and willingness to learn, with the ability to deliver an excellent customer experience from start to finish
Innovative and solution orientated mind-set
Ability to work under pressure and good team engagement
Flexibility in hours of work/shift pattern
Ideally having already experience in a customer service environment
Quyền lợi
Benefits and Career Opportunities
Working in one of the Best Places to Work in Vietnam and Top 30 of the Most Innovative Companies all over the world
Join in a dynamic and fast-growing global company (English-speaking environment), with opportunity to work in global projects and being a part of innovation team contributing initiative ideas to the hi-tech world
Onsite opportunities: short-term and long-term assignments in worldwide offices
Engage in our diverse training programs which surely help strengthen both your personal and professionalism
13th-month salary bonus + attractive performance bonus (you'll love it!) + annual performance appraisal
100% offered salary and mandatory social insurances in 2-month probation
15++ days of annual leave + 1-day of birthday leave
Premium health insurance for employee and 02 family members
Flexible working time and working model
Lunch and parking allowance
Good benefits of company activities such as: football, badminton, yoga, Aerobic, team building...
Working in one of the Best Places to Work in Vietnam and Top 30 of the Most Innovative Companies all over the world
Join in a dynamic and fast-growing global company (English-speaking environment), with opportunity to work in global projects and being a part of innovation team contributing initiative ideas to the hi-tech world
Onsite opportunities: short-term and long-term assignments in worldwide offices
Engage in our diverse training programs which surely help strengthen both your personal and professionalism
13th-month salary bonus + attractive performance bonus (you'll love it!) + annual performance appraisal
100% offered salary and mandatory social insurances in 2-month probation
15++ days of annual leave + 1-day of birthday leave
Premium health insurance for employee and 02 family members
Flexible working time and working model
Lunch and parking allowance
Good benefits of company activities such as: football, badminton, yoga, Aerobic, team building...
Thông tin khác
Cấp bậc
Nhân viên
Kinh nghiệm
Không yêu cầu kinh nghiệm
Số lượng tuyển
3 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Nhân viên
Kinh nghiệm
Không yêu cầu kinh nghiệm
Số lượng tuyển
3 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Giới thiệu công ty
Công Ty TNHH Bosch Global Software Technologies việc làm
Etown2, 364 Cộng Hòa, Phường 13, Quận Tân Bình, Thành phố Hồ Chí Minh
Quy mô: Từ 501 - 1000 nhân viên
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Lương cơ bản 6.000.000 - 18.000.000 + % Hoa Hồng + Thưởng
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18/10/2024
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7 - 12 Triệu VND
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8 - 12 triệu
Hồ Chí Minh
30/10/2024
Vị trí Customer Serivce (Chinese + English) do công ty Công Ty TNHH Bosch Global Software Technologies tuyển dụng tại Hồ Chí Minh, Đồng Nai, Joboko tự động tổng hợp mức lương Thoả thuận, tìm thêm việc làm về Customer Serivce (Chinese + English) hoặc công ty Công Ty TNHH Bosch Global Software Technologies ở các link phía trên
Giới thiệu công ty
Công Ty TNHH Bosch Global Software Technologies việc làm
Etown2, 364 Cộng Hòa, Phường 13, Quận Tân Bình, Thành phố Hồ Chí Minh
Quy mô: Từ 501 - 1000 nhân viên