Mô tả công việc
• Service call centre: Receiving and determining all customers' requests accurately, creating data on SAP and transferring to related teams quickly
• Fully updating and reviewing all service reports, maintenance, installation order...;
• Creating, arranging and storing installation documents
• Respond to customers /colleagues at the central point, proactively navigate the work effectively / according to the process.
• Response internal & external customer requests quickly, timely and accurately
• Actively/willingly supporting/guiding colleagues to deal with related work when necessary or be required.
• Complete Maintenance Books/ Installation Reports/ Warranty Cards on RPA
• Other tasks assigned by managers
Yêu cầu
• University/College degree
• Well-organized and high sense of responsibility
• Work well under pressure
• Good communication in English and computer literacy: Word, Excel, PowerPoint
**Provided Benefit:
- Opportunities to learn and work in an international company
- Study about high technology products/services
- Experience the professional working environment
- Competitive salary + lunch, parking, transportation allowances
- Company events: monthly birthday, quarterly dinner, company trip, family day
- 13th month bonus
- 12 days of annual leave (max payment for unused annual leave is 5 days)
- Annual health checkup at the international clinic
Quyền lợi
Thưởng
13th month bonus
Chăm sóc sức khoẻ
Annual health checkup at the international clinic
Nghỉ phép có lương
12 days of annual leave (max payment for unused annual leave is 10 days)
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Thông tin khác
NGÀY ĐĂNG
10/04/2026
CẤP BẬC
Mới Tốt Nghiệp
NGÀNH NGHỀ
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng - Call Center
KỸ NĂNG
Customer Service, SAP, English Communication, Call Center, Call Center
LĨNH VỰC
Bán lẻ/Bán sỉ
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không hiển thị
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Thông tin chung
Nơi làm việc
- 8th floor, Bitexco Financial Tower, 2 Hai Trieu, Dist.1, HCMC