Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:
Mô tả công việc
RESPONSIBILITIES
- Respond promptly to customer inquiries and address any questions or issues customers may have via hotline, email, and social accounts.
- Communicate with customers to understand their requests and confirm orders;
- Handle customers' complaints about services;
- Understand the company's service packages in order to advise customers effectively;
- Follow-up and control the order status;
- Dealing with orders as per company policies, and procedures with customers;
- Receive and input orders into the system;
- Team up with co-workers to ensure proper customer service;
- Work closely with the Order control department to operate orders successfully according to the deadline;
- Collect customer data, feedback, and input into records;
WORKING TIME: 8-hour rotating working shifts
- 8.30 AM - 5.30 PM (Day Shift - Working at Lake View 1, Thu Thiem, Dist.2, HCM city)
- 4.30 PM - 12.00 AM (Night Shift or Weekend - Working Online from Home)
- You will work in rotating shifts with your colleagues and have 1 day off per week
Yêu cầu
REQUIREMENTS
- University graduate at any field with experience in office
- Having experience in Sales, CS is preferred;
- Excellent knowledge of MS Office;
- Be able to read and write emails in English;
- Teamwork.
BENEFITS
- Income up to 11,000,000 VND (Including Base salary + Allowance + incentive)
- Base salary: 7,000,000 VND - 9,000,000 VND;
- Monthly bonus for reaching KPIs;
- Meal allowance: 30,000 VND/ full day.
- Parking allowance;
- 13th-month salary bonus.
- Annual business bonus if the team meets the yearly target.
- Annual salary review.
- PVI healthcare insurance policy for employees working more than 1 year.
- Other benefits: annual general health check, team-building, gifts/ bonus on holidays, engagement activities.
- Insurance in accordance with the Labor Law.
Quyền lợi
Base salary: 8.000.00O VND - 10.000.00O VND + 13th-month salary bonus.
PVI healthcare insurance policy for employees working more than 1 year.
Other benefits: annual general health check, team-building, gifts/ bonus on holidays, ...
Thông tin khác
Ngày Đăng Tuyển
26/12/2023
Cấp Bậc
Mới Tốt Nghiệp
Ngành Nghề
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng
Lĩnh vực
Giáo dục/Đào Tạo
Kỹ Năng
Microsoft Office, Customer Service, Customer Care, Dịch Vụ Khách Hàng, Chăm Sóc Khách Hàng
Ngôn Ngữ Trình Bày Hồ Sơ
Bất kỳ
Thông tin chung
- Ngày hết hạn: 25/01/2024
- Thu nhập: Từ $300
