Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:
Mô tả công việc
Order Management: Oversee order processing, follow-up, and troubleshooting, ensuring that both B2B and B2C customer orders are fulfilled accurately and on time.
Customer Relationship Management: Build and maintain strong, long-lasting relationships with key customers, offering tailored solutions and acting as a primary point of contact for high-value clients.
Process Optimization: Collaborate with the operations and sales teams to continually improve customer service workflows and procedures, ensuring that they align with the company's rapid expansion goals.
Collaboration: Work closely with sales, logistics, and finance departments to ensure a seamless experience for customers, supporting the company's mission of delivering top-tier service.
Yêu cầu
Experience: At least 1 year of customer service experience. Strong experience in managing both B2B and B2C customer relationships.
Industry Knowledge: Proven track record of customer service excellence in the F&B distribution or similar industries. Understanding of the unique challenges in the F&B sector.
Communication Skills: Strong verbal and written communication skills in both Vietnamese and English. Ability to communicate complex ideas clearly and effectively to both internal teams and external customers.
Problem-Solving: Strong analytical and problem-solving skills, with the ability to handle complex customer inquiries and issues effectively.
Quyền lợi
Salary: 11.000.000đ Gross (9.000.000đ Fixed + 2.000.000đ performance bonus monthly)
Yearly bonus
Opportunities for career growth and professional development.
Comprehensive benefits package including health insurance, travel allowances, and more
Thông tin khác
Địa điểm làm việc
- Nguyễn Cơ Thạch, Thủ Đức,Hồ Chí Minh
Việc làm Hồ Chí Minh
Thông tin chung
- Ngày hết hạn: 19/03/2025
- Thu nhập: 9 - 11 triệu VNĐ
