Customer Service In Digital Ads Based In Kuala Lumpur

Tdcx Malaysia (Teledirect Telecommerce Sdn Bhd)

Hết hạn: 03/10/2024

Chi tiết công việc
Giới thiệu công ty

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Mô tả công việc

As a Digital Marketing Consultant, you will be working with our Global Internet Leader Account to deliver #happier in building and optimizing advertising campaigns for our customers, to support the internet giant's business customers for online marketing and campaigns on Adwords.
Job Scope:
• Communicate to customers via phone, email, or chat for any issues related to their interaction with Adwords platform
• Manage the relationship between the internal team and the customers, resulting in increased business by providing consultative sales solutions
• Tell us how we can be better and act as a voice for users/advertisers to provide product and process improvement opportunities back to the internet giant
Your Strongest Attributes:
• A positive working attitude
• Driven, independent and curious mindset
•Advanced verbal and written communication skills in English Independent, strong analytical & interpretation skills
•Results-driven, able to get stuff done
Top reasons to work with us
• Attractive Remuneration
• Comprehensive Medical Care and Insurance Coverage
• Premium & Instagrammable Workspaces
• Engagement & Recognition Programs
• Strong Learning & Development plans for your growth and career acceleration
• Easy to locate area with direct access to public transport
• Positive culture for you to #BeHappier at work
• Enjoy flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company with 26 years of experience and more than 350 industry awards

Yêu cầu

Requirements:
• Possess at least Bachelor's Degree in any field, preferably advertising or marketing.
• 1-2 years of experience in customer support will be an added advantage
• Fresh graduate is welcome to apply
• Passion for social media, online marketing, or online advertising.
• A creative mindset and understanding of customer needs
• Strong communication skills and a flair for convincing and presenting an argument
• The ability to work in an organized and structured manner
• Excellent attention to detail
• Speaks native Vietnamese language, good at English
• Willing to relocate to Kuala Lumpur

Quyền lợi

Thưởng
Attractive incentive bonus packages and recognition programs
Chăm sóc sức khoẻ
Medical insurance coverage, covid care
Đào tạo
Monthly training and workshops, along with coaching opportunities for career growth

Thông tin khác

NGÀY ĐĂNG
29/08/2024
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng - Call Center
KỸ NĂNG
Telesales, Google Ads, Customer Support
LĨNH VỰC
Viễn thông
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Người Việt Nam
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Thông tin chung

Ngày hết hạn: 03/10/2024
Thu nhập: Thỏa thuận

Giới thiệu công ty Xem trang công ty

WHO IS TDCX?
We serve some of the world's best brands from our centers of excellence in Singapore, Malaysia, Thailand, the Philippines, Hong Kong, China, Japan, Spain, Colombia, Romania, and India. We specialize in perfecting our clients' customer experience and elevating their sales.

We are guided by a talent philosophy - selecting and employing the best professionals to make the outsource industry better for our people and our clients.

Our company has won over 350 industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia.Level 9, Axiata Tower, No 9, Jalan Stesen Sentral 5, KL Sentral, 50470 Kuala Lumpur, Malaysia

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