Customer Service Internship In Dubai

RMC Asia is recruiting customer service interns to join Minor Hotels' team in Dubai, UAE. This enticing opportunity is part of RMC Asia's Cultural Exchange Programs, offering a variety of internships, management training, and contractual positions within hotels and resorts across Asia. As a participant, you'll have the chance to learn from and collaborate with industry experts, all while immersing yourself in the vibrant culture of the UAE. Get started and send your application today!
DETAILS
• Host: A 5-Star Resort by Minor Hotels
• Destination: Dubai, United Arab Emirates
• Department: Front Office
• Program: Hospitality & Business Internship
• Duration: 12 months
• Intake: February 2024
CUSTOMER SERVICE- RESPONSIBILITIES
• Greet guests, check them in, and provide information about hotel services
• Facilitate the check-in and check-out processes for guests
• Handle guest inquiries, requests, and complaints professionally
• Assist in managing reservations and room assignments
• Answer phone calls, respond to emails, and communicate with guests
• Process payments, handle cash transactions, and provide receipts
• Coordinate with other hotel departments to ensure smooth operations
• Other related duties in the front office department