Customer Service Officer (Tiếng Anh/ Tiếng Hàn)

công ty tnhh mặt trời sông hàn - chi nhánh e-game

Địa điểm làm việc: Đà Nẵng

Hết hạn: 30/06/2023

Chi tiết công việc
Giới thiệu công ty

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tiếng hàn tiếng anh

Mô tả công việc

- Display warm, courteousness, and friendly demeanors/gestures when welcoming guests.
- Use cheerful and enthusiastic tone of voice when speaking with guests and fellow employees.
- Welcome guests by signing up and performing proper identity check, signing up and verify all new foreigner guests before allowing them to check in to the gaming club area.
- Responsible for actively monitoring and providing 5-star customer services standard and responding promptly on guest's enquiries while on duty.
- Maintain high alert and full attention to all activities within the Club premises and to co-operate with supervisors and security to detect and prevent attempts to cheat or damage the Club's properties/equipment.
- Assist and co-ordinate in inter-department tasks/chores to prepare for Club promotions and others events.
- Keep confidentiality of Club operation matters and customer personal information such as passport detail, telephone number, etc.
- To ensure and maintain the cleanliness and tidiness of the assigned and surrounding station.
- Assist superiors with administrative tasks and other related job when requested.

Yêu cầu

• Year of Experience: 1 year of relevant experiences | Priority for casino/ e-gaming working experience
• Level: Rank & File
• Report Line: Supervisors and above.
• Salary Range: Negotiable
• Working Time: Work on shift | 8 hours a day/48 hours per week | Extra working hours as and when required by the Management
• Working Location: Novotel Danang Premier Han River, 36 - 38 Bach Dang St, Hai Chau Dist, Da Nang City, Vietnam
MINIMUM QUALIFICATIONS:
- Strong interpersonal communication and customer service skills.
- Strong written and verbal skills required. Ability to print and write legibly. Ability to effectively communicate in English, in both oral and written forms.
- Must be able to have a flexible schedule, be on time and dependable.
- Professional appearance and attitude.
- Previous computer skills preferred such as Word and Excel.

Quyền lợi

- Monthly Service Charge and Bonus.
- 12 days annual leave.
- Duty meals & Uniform.
- Training & Coaching provide by experts.
- Insurances regulated by Vietnam Labor Law.
- Performance and salary review annually.
- Highly competitive remuneration package: annual performance bonus, public holiday bonuses, birthday gift, and employee service award employees with 3+ years.