Customer Service Officer

Mô tả Công việc
Manage and process sales orders accurately and promptly to facilitate smooth sales operations.
Maintaining and updating sales and customer records.
Generate and analyze sales including real orders and forecast reports, providing valuable insights into performance against targets.
Employ problem-solving skills to address customer inquiries and resolve order-related issues, fostering customer satisfaction.
Compiling weekly and monthly sales reports.
Directing feedback from customers to relevant departments.
Demonstrate strong communication and interpersonal skills, ensuring effective interaction with customers and internal teams.
Perform other duties as assigned by the Manager.