Customer Service Senior Officer

Bank SinoPac is one of the most leading banks in Taiwan. With 129 branches in Taiwan and 5 oversea branches including Viet Nam, it enables the Bank to provide customers with a full spectrum of services. In the expansion of HCMC Branch, we are recruiting qualified candidates for the position of Customer Service Senior Officer.
Job Description:
Objective:
To process operation services such as Cash Withdrawal/Deposit; Account Opening; Fixed Deposit; Domestic & Overseas Remittance; Transaction Call Back, ATM & 247 operation
Duties and Responsibilities:
-Daily perform to branch for operation services
-Receive and handle unusual transactions
-Coordinate with customers, related parties to handle complaints
-Prepare reports and statistics periodically and as required
-Perform other tasks as assigned by direct management