Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
Mô tả Công việc
1. Working with customers and International Marketing specialist by answering questions, listening to concerns, providing information about the product and services, suggesting information about other products and services;
2. Receives customer order, confirm Pro forma invoice to customers and follow up orders;
3. Maintains customer records by updating account information;
4. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution;
5. Ensures customer order to be shipped timely as ETD commitment;
6. Communicates with customers for shipping document, payment;
7. Communicate and coordinate with colleagues as necessary;
8. Maintains relationship with customers to ensure customer satisfaction;
9. Completes other assignments and special projects as requested by the
Customer Service Supervisor/ Customer Service Manager.
Yêu cầu
Yêu Cầu Công Việc
1. Education
Required - University graduate, major in Business Administration, English or related fields.
2. Experience
From 2-year experience in customer service;
Proven track record of success measured by increased responsibility and attainment of prescribed objectives.
3. Knowledge of:
Customer Management
Knowledgeable about furniture product is advantage.
4. Skills and Abilities
Strong interpersonal & multi-tasking skills;
Strong problem solving skill;
Familiar with maintaining customer database;
Computer skills: MS Office (Excel, Word, PP) or PowerBI/ Data analysis tool;
Excellent communication skills, ability to communicate with all organizational levels;
Fluency in written and spoken English.
Quyền lợi
Laptop
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Xe đưa đón
Đồng phục
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Nghỉ phép năm
Thông tin khác
Địa điểm làm việc
Bình Dương
Đường DE3, KCN Mỹ Phước 3, Thới Hoà, Bến Cát, Bình Dương
Thông tin chung
- Ngày hết hạn: 15/02/2025
- Thu nhập: Cạnh tranh
