Customer Service Staff Export Booking Customer Care DepartmentOcean Network Express (Vietnam) - Hanoi Branch Office

What We Seek
As an organization committed to promoting equal opportunities, we are actively seeking a diverse cohort of graduates and professionals who possess qualities such as intellectual curiosity, positivity, diligence, adaptability and a proactive approach to challenging conventional norms. Prospective candidates are expected to embody our ONE Core Values.
We embrace individuals from various academic disciplines, where in business, engineering, or science, as we firmly believe that what truly counts are qualities like learning agility, interpersonal skills and leadership potential.
In term of the expanding purpose, we are now seeking for qualified candidate who will join our company and work at HCMC head office:
JOB DECRIPTION:
- Settle customer's inquiry: Receive queries / requests from Customers and resolve transactional /issues & queries as part of the CS menu.
- Booking management: Booking input, booking revision, routing...
- Handle all after sales activities: vessel sked, loading list, rollover, COD, advisories ¬ification letter to customers, promote digital tool ....