Customer Service Staff

- Be in charge of air export/import shipments to take care well of customers as being assigned.
- Having experience in checking price and space
- Prefer who has relationship with airlines or co-load agents
- Be responsible for implementing processes involved in a logistic operation and liaise with a variety of parties, including oversea partner/ customs broker/ customs authorities/ customers and airline, coload agent to handle export shipments smoothly to ensure cont has being catch airline cutting time.
- Update oversea partners / customers "updated information" of the cargo
- To avoid or reduce cost whenever possible
- Resolve the matter appear when cargo have damaged
- Issue the debit note for Customer/ Overseas agent
- Daily update data to system and Customers
- Other duties assigned by Managers & Director.