Mô tả công việc
Work Location: Long Thanh and Ho Chi Minh
Report to: Customer Service Manager
Direct Subordinates: No direct subordinates
Job Purpose:
Maximum communication to customer and commitment of conflict solving, customer service is creating value added to company's brands and images.
Providing services to customers before, during and after purchases
Job Responsibilities:
• Key customer orders into system and send SO to customer for their confirmation
• Respond to customer's feedback and refer to related departments of any issues: deliveries, good's qualities, services, etc
• Inform customers on any changes occurred in deliveries schedule if any
• Research on customers' needs and satisfaction to MVN products and qualities.
• Assist sales colleagues in co-responding to customers
Yêu cầu
- Good at Excel, Word and Outlook
- At least 1 year experiences in CS OR ADMIN JOB
- ENGLISH are advantage
- Be able to work under high pressure and independent.
- Soft Skills: Negotiation, Problem solving
- Characteristic: Thorough, Careful
Quyền lợi
Thưởng
Meal allowance
Xe đưa đón
Shuttle Bus from Bien Hoa
Thông tin khác
NGÀY ĐĂNG
16/01/2025
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Công Nghệ Thông Tin/Viễn Thông > Quản Lý Công Nghệ Thông Tin
KỸ NĂNG
English, Customer Service, Admin, Customer Feedback Analysis, Customer Satisfaction
LĨNH VỰC
Sản xuất
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
1
QUỐC TỊCH
Không hiển thị
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