Mô tả công việc
Mô tả Công việc
Responsibility
Act as the main contact point for our client.
Coordinate with the Customer Service Operations (CSO) team, ensuring timely support and assistance to clients.
Oversee and track project timelines, deliverables, and milestones.
Update and maintain the knowledge center with relevant information and documentation.
Collect, analyze, and interpret data for reporting purposes.
Prepare and present reports and findings to the client.
Collaborate with internal teams and external partners to resolve issues as quickly as possible.
Ensure seamless coordination across departments to support project goals.
This position will assist to handle the enquiries via the various channels and platforms
Salary & Bonus:
Base salary: competitive salary
13th-month salary
Yearly salary review in March, adhoc in September
Performance bonus
Benefits package:
100% salary and annual leave in probation period
PTO per year: 12 days annual leave + 2.5 days off for women in their period
Participation in social insurance with 100% base salary
Premium healthcare insurance after probation
Career growth opportunities with Career Framework and training programs (leadership, problem solving, critical thinking, project management, etc.)
Internal activities and clubs: Company trip, team building or year-end party, happy Halloween, sports day, football club, badminton club, etc.
Gift for Tet holidays, Women's days, birthday, wedding, child birth, etc.
Professional and diversity working environment.
Yêu cầu
Yêu Cầu Công Việc
Requirements
2-3 years of experience in project coordination or a similar role.
Strong data collection and analysis skills.
Experience in Customer Service or related fields.
Fluency in English (4 skills), as this role will involve regular communication with international clients, particularly in Singapore.
Ability to work in a dynamic and fast-paced environment.
Knowledge of the medical/healthcare field is a strong plus.
Quyền lợi
Laptop
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Nghỉ phép năm
CLB thể thao
Thông tin khác
Địa điểm làm việc
Hồ Chí Minh
Anna Building - Công viên phần mềm Quang Trung, Quốc Lộ 1A, Tân Chánh Hiệp, Quận 12, Hồ Chí Minh