customer success ( Fresher)

Requirements:
- Experience in account management, or customer success, preferably in the IT sector.
- Good command of English, both verbal and written.
- Strong analytical mindset with the ability to collect, synthesize, and analyze information.
- Strong presentation & articulation skills, to convey complex issues in a precise and accessible manner.
- Attention to detail & ability to create pre-sales documents, proficient in powerpoint skills & draw mock-ups.
- Active team player, self-starter, and multitasker who can quickly adjust priorities.
Preferred skills and qualifications
- General knowledge: Engagement/Loyalty Marketing, AI, Ecommerce.
- Domain knowledge: FMCG, Retails, Banking & Finance
- System knowledge: CRM, ERP, DMS, POS, E-Com
Benefits:
- Attractive salary. Performance-based reward.
- 13th bonus and Performance bonus.
- "FPT care" health insurance provided by AON and is exclusive for FPT employees
- Have a chance to go Onsite short-term or long-term
- Young and dynamic working environment
- Continuous development of hard and soft skills through work and professional trainings
- Opportunity to approach newest technology trends
- Company's labor policy entirely pursuant to Vietnam labor legislation plus other benefits offered by the company (Company trip, Holiday, etc.)