Mô tả công việc
We're Hiring: Gaming Support - Korean Speaking
• Location: Teleperformance Malaysia (Kuala Lumpur) Gtower
• Intake: September and October
• Channel: Voice, Chat, Email
• Salary: RM8,000 - RM9,000 (All-in Package) (USD1700 - USD1900)
We're Looking For:
• Native Korean speaker or Non-native with TOPIK 4 and above
• Excellent communication & problem-solving skills
• Customer-first mindset
• Willing to relocate to Malaysia
• Open to feedback & learning
• Team player with critical thinking
Your Responsibilities:
• Support customers via chat & email
• Handle inquiries, payments, and order processing
• Safeguard customer data & privacy
• Escalate issues when needed
• Contribute to service improvements
• Stay up to date through training and performance goals
Yêu cầu
What You'll Need:
• Diploma or Degree in any field
• English proficiency (CEFR B1+) - Check Level
• 6+ months experience in customer support preferred (not required)
• Fresh grads in English/Communications-related fields encouraged
• Typing: 40wpm, 90% accuracy
• Proficient in Microsoft Office & general computer use
Benefits:
• Compensation: Monthly Salary Range is MYR 8,000 - MYR 9,000, or USD 1700 to USD 2000 in current exchange rate (without including KPI Incentives, Night Shift Allowance and Public Holiday Rate)
• Work-Life Balance: Paid time off, flexible work. 15 days of Annual Leave + 14 days of Sick Leave + 60 days of Hospitalization Leave + 98 days of Maternity Leave or 7 days of Paternity Leave per annum. x3 Pay rate on Public Holidays
• Health & Wellness: Health Insurance, Dental and Vision Annual Coverage
• Financial & Recognition: Performance Bonus, Rewards and Recognition Program
• Work Environment: Diverse and Inclusive Employee Engagement Activities
• Professional Development: Learning and Development Program, Training programs, Certifications, Internal promotions.
• Relocation Package: Working Visa, Flight Ticket, 4-star Hotel Accommodation for first week and Monthly Housing Allowance are included for this position. ✈️✅
Quyền lợi
Thưởng
KPI Bonus
Yearly Increment
Shift Allowance
Chăm sóc sức khoẻ
Medical Insurance
Optical and Dentist Allowance
Cơ hội du lịch
All in Relocation Packages
Thông tin khác
NGÀY ĐĂNG
28/11/2025
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng
KỸ NĂNG
Customer Support, English, Customer Handling, Microsoft Office, Korean Speaking Skill
LĨNH VỰC
Dịch vụ lưu trú/Nhà hàng/Khách sạn/Du lịch
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Hàn Quốc
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không giới hạn
Xem thêm
Thông tin chung
- Thu nhập: $ 1,700-2,000 /tháng
Nơi làm việc
- International
- Hồ Chí Minh, Việt Nam
- Hà Nội, Việt Nam
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 28/12/2025
