Director of Sales - Giám đốc kinh doanh

1. Manage hotel sales plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments
2. Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support
3. Prepare company contracts for the hotel in accordance with current business and pricing conditions
4. Monitor offers, options and discounts for repeat bookings for groups, conventions and seminars in close cooperation with the Group Coordinator
5. Develop the team through leadership and by example to include sales development; participate in the hiring of Team Members, and their future success
6. Direct and manage the forecasting process in conjunction to ensure accurate, timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking Reports
7. Actively participate and complete the preparation of the annual Sales Plan, regular updates, and the expanded hotel's annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings
8. Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity
9. Have knowledge of the hotel, its services/facilities; ensure Team Members have current knowledge of hotel products, services, and policie
10. Develop the department procedures and standards; ensure the implementation all department procedures and standards
11. Recruit, manage, train and develop the Team Members in the department