Mô tả công việc
Main Duties:
Take responsibility in managing partner performance including partner online hour and partner productivity for reaching department's target
Ensure partner engagement in app by requesting and co-developing new feature/ tools to promote partner's online time in app and improve partner's performance.
Coordinate with Partner Ops/ Operations Excellence team to navigate supply, maintain operations performance metrics.
Monitor beCaptain and oversee Captain performance: quantity of online drivers, online hours, trips and compliance following navigating call.
Responsibilities:
Ensure supply hour daily/weekly/monthly by vertical
Take responsible for Operations C/R metric including C/R 2W & C/R 4W
Improve engagement plan for drivers: Online/offline activities, driver benefits, ...
Planning and monitor driver/cleaner's segment for keeping driver/cleaner's retention rate monthly/quarterly/ yearly
Control driver/cleaner's insight by multi-channel communication plan be-captain,be community group, ...
Able to design call scripts, monitor tele sales KPI to deliver result for department's target
Yêu cầu
At least 3 years experiences in similar position
Bachelor's degree of Marketing/Business Administration is required
Logical thinking, critical thinking, data driven mindset, ...
Able to manage a small tele sales team
Photoshop/SQL skill is an advantage
Quyền lợi
Competitive salary
Becorp allowances
13th-month salary and performance bonus
Healthcare insurance coverage
Annual salary review
15 days of annual leave
Internal engagement activities: team building, company trips, monthly Happy Hour
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:30 đến 17:30)
Thông tin chung
Nơi làm việc
- - Hồ Chí Minh: 28bis Mạc Đĩnh Chi, Phường Sài Gòn (Quận 1 cũ)
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 01/05/2026
Be Group JSC, a Vietnamese technology company, is the owner and developer of the on-demand multi service platform "be". With the ambition to be the solution for every customer's daily life needs, be currently provides a wide range of on-demand services including transportation, delivery, shopping, insurance, telecom service bundles and the financial sector which helps to open a potential digital ecosystem ready to welcome other businesses to cooperate and develop. Products from Be Group bring...
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