Ecommerce Executive

1. Account Management:
Ensure achievement of agreed targets/KPIs (Volume/Value growth, market share, category penetration, profit, forecast accuracy and sales fundamentals) for the assigned customers including:
- Prepare, Implement, follow up and update Customer(s) Plans;
- Align with internal & external stakeholders to implement the customer plan
Lead eCommerce CRM execution by SIS followers acquisition, enagement (feed/IM Chat/Reply on R&R) and customer service to contribute to the increasing of sales conversion onsite.
Lead new initiatives of ePartners.
2. Building Fundamental (One time building & continuously improvement by weekly checking):
Accelerate the CRISP with:
1. CONTENT:
- Ensure 100% implementation of eContent (Basic econtent, Advanced econtent) across eRetailer where product related information is displayed.
- Align and communicate governance of eContent Development, the use of repository to host the content and the implementation on different online platforms.
2. RATING & REVIEW:
- Win with WOM online via accelerate number of R&R per SKU
3. INSTOCK (when has auto dashboard to track)
- Ensure the avalability of listed SKU, especially key SKU
4. SEARCH
Win Share of Shelf with Search to dominate search; primary way shoppers find out brands and products on-site