Mô tả công việc
Mô tả Công việc
Build, implement, manage, and oversee all operational activities and professional functions of the Documentation Team.
Assign tasks, provide training, supervise, and evaluate staff performance.
Coordinate with agents/shipping lines to obtain bookings.
Receive Shipping Instructions (SI) from customers, prepare HBLs for customers, and submit SI to shipping lines.
Coordinate with overseas agents regarding documentation and provide updates to customers.
Inform customers about vessel delays, service changes, vessel changes, etc. Coordinate with the Sales team to maintain and develop customer relationships.
Ensure all issues are resolved promptly or escalated to management in a timely manager.
Maintain good relationships with all partners, including carriers, suppliers, internal and external customers, etc.
Perform other related duties as assigned by the Department Manager.
Yêu cầu
Yêu Cầu Công Việc
Bachelor's Degree or College Degree in Import-Export, Logistics, Foreign Trade, Economics, International Business, or related fields.
Minimum 3-5 years of experience in a similar position at a forwarding/logistics company, including at least 1-2 years in a team lead/mentor role.
Strong knowledge and hands-on experience in handling sea export shipments, especially for special trade lanes such as the US, Europe, Japan, Australia, etc.
Good command of spoken and written English.
Proficient in Microsoft Office applications: Word, Excel, and PowerPoint.
Strong communication, problem-solving, and time management skills.
Ability to work independently as well as collaboratively in a team environment.
Leadership and staff training/coaching skills.
Careful, responsible, and able to work under high pressure.
Quyền lợi
Laptop
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Du lịch nước ngoài
Đồng phục
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Phụ cấp thâm niên
Nghỉ phép năm
CLB thể thao
Thông tin chung
Nơi làm việc
- 142 Đội Cấn, Ba Đình, Hà Nội, Việt Nam
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 30/06/2026