F&B Management Assistant
LOTTE Properties Hanoi Co., Ltd
Địa điểm làm việc: Hà Nội
Hết hạn: 06/12/2024
- Chi tiết công việc
- Giới thiệu công ty
Thu nhập: Thoả thuận
Loại hình: Toàn thời gian
Kinh nghiệm: 1 năm
Mô tả công việc
1. Floor Operation
- Daily checking floor, common area operation to Identify defects, hygiene & security issues and coordinate with internal departments to solve them promptly
- Daily checking tenant operation (FOH, BOH, staff) to ensure every tenant follows Mall rules and regulations
- Discuss with the operation team to come up with a suitable process for F&B tenants: import & export foods, dispose of trash, delivery activities...
- Implement the Shopping Mall promotions from SP team to TOS tenants, follow up and supervise the deployment of tenants
- Quickly and effectively coordinating work related to infrastructure or design between tenants and the internal department
- Co-operate with tenants and internal departments (Customer Service, Sales Planning, Sub-contractors) to resolve arising issues quickly and effectively through continuous communication with customers and tenants
2. Sales & Marketing
- Collecting brands' promotions monthly and supporting posting on Lotte channels (Social page, Website, Kiosk, App, etc.)
- Operating with tenants to work with other departments on proposing brands' events and ensuring that the events run smoothly, increase the brand's image and boost revenue
- Organizing monthly events of the F&B category in cooperation with tenants and internal departments
- Analyzing each event and promotions' result to continuously improve
3. Leasing & Tenants Support
- Searching for potential tenants which suitable for MD plan
- Building and discussing with tenants about T&C policy; negotiating contracts articles to balance both parties' benefits
- Preparing and executing lease documents (contract, addendum, minutes...)
- Maintaining partnership with tenants during & after the deal (brands' BOD, owner...)
- Prepare & confirm the documents related to fitting out (handover, acceptance minutes, fitting-out completion minutes & fitting-out deposit refund, etc.)
- Support tenants and cooperate with the Facility & Design Team to solve construction and technical issues during the operation
- Daily checking floor, common area operation to Identify defects, hygiene & security issues and coordinate with internal departments to solve them promptly
- Daily checking tenant operation (FOH, BOH, staff) to ensure every tenant follows Mall rules and regulations
- Discuss with the operation team to come up with a suitable process for F&B tenants: import & export foods, dispose of trash, delivery activities...
- Implement the Shopping Mall promotions from SP team to TOS tenants, follow up and supervise the deployment of tenants
- Quickly and effectively coordinating work related to infrastructure or design between tenants and the internal department
- Co-operate with tenants and internal departments (Customer Service, Sales Planning, Sub-contractors) to resolve arising issues quickly and effectively through continuous communication with customers and tenants
2. Sales & Marketing
- Collecting brands' promotions monthly and supporting posting on Lotte channels (Social page, Website, Kiosk, App, etc.)
- Operating with tenants to work with other departments on proposing brands' events and ensuring that the events run smoothly, increase the brand's image and boost revenue
- Organizing monthly events of the F&B category in cooperation with tenants and internal departments
- Analyzing each event and promotions' result to continuously improve
3. Leasing & Tenants Support
- Searching for potential tenants which suitable for MD plan
- Building and discussing with tenants about T&C policy; negotiating contracts articles to balance both parties' benefits
- Preparing and executing lease documents (contract, addendum, minutes...)
- Maintaining partnership with tenants during & after the deal (brands' BOD, owner...)
- Prepare & confirm the documents related to fitting out (handover, acceptance minutes, fitting-out completion minutes & fitting-out deposit refund, etc.)
- Support tenants and cooperate with the Facility & Design Team to solve construction and technical issues during the operation
Yêu cầu
- Bachelor degree in Business Administration, Marketing and related major
- At least 1 year of experience in the relevant position in Restaurant Management, F&B Operation, Retail, Shopping Mall, Commercial & Trade field
- Have knowledge in food safety and hygiene; Experienced in F&B Quality Control is an plus
- Good verbal and written communication in English and Vietnamese
- Hard-working, have good team-work and communication skills
- Can work under high pressure and self-motivation
- Must be available to work in shift, 5 days/weeks (Shift 1: 8:30 - 5:30; Shift 2: 14:00 - 22:00)
- At least 1 year of experience in the relevant position in Restaurant Management, F&B Operation, Retail, Shopping Mall, Commercial & Trade field
- Have knowledge in food safety and hygiene; Experienced in F&B Quality Control is an plus
- Good verbal and written communication in English and Vietnamese
- Hard-working, have good team-work and communication skills
- Can work under high pressure and self-motivation
- Must be available to work in shift, 5 days/weeks (Shift 1: 8:30 - 5:30; Shift 2: 14:00 - 22:00)
Quyền lợi
- Competitive salary package, open for negotiation: Salary, allowance, 13th month bonus salary, gift, annual salary review
- Training & development: Personal development course, professional training course, solf skill training course...
- 15 paid-leave annually; Social, Health, Unemployment insurance
- Health care scheme: PVI Health insurance; Annual health check
- Caring & Sharing: Birthday, Wedding, Child birth, Funeral, Full Moon, Women Day, Lunar New Year, Children Day...
- Lunch/Dinner at canteen; Free motorbike parking; Perdiem for Business Trip; Team building Activities
- Training & development: Personal development course, professional training course, solf skill training course...
- 15 paid-leave annually; Social, Health, Unemployment insurance
- Health care scheme: PVI Health insurance; Annual health check
- Caring & Sharing: Birthday, Wedding, Child birth, Funeral, Full Moon, Women Day, Lunar New Year, Children Day...
- Lunch/Dinner at canteen; Free motorbike parking; Perdiem for Business Trip; Team building Activities
Thông tin khác
Địa điểm làm việc
- Hà Nội: Lotte Mall West Lake Hanoi, Lạc Long Quân, Phú Thượng, Tây Hồ, Hà Nội, Tây Hồ
Thời gian làm việc
Work in shift, 5 days/weeks (Shift 1: 8:30 - 5:30; Shift 2: 14:00 - 22:00)
- Hà Nội: Lotte Mall West Lake Hanoi, Lạc Long Quân, Phú Thượng, Tây Hồ, Hà Nội, Tây Hồ
Thời gian làm việc
Work in shift, 5 days/weeks (Shift 1: 8:30 - 5:30; Shift 2: 14:00 - 22:00)
Thông tin chung
- Thu nhập: Thoả thuận
Cách thức ứng tuyển
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Hạn nộp: 06/12/2024
Giới thiệu công ty
Xem trang công ty
Lotte Properties Hanoi Co., Ltd, a subsidiary of Lotte Group, is currently the investor of Lotte Mall Hanoi project at a fantastic location in the West of West Lake, the first project to "illuminate" the whole area with, 5-star hotel, world-class serviced residence, prime grade intelligent office, ...
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