F&B Manager

* As a Food & Beverage Manager, you are responsible for managing operations of all Food & Beverage outlets of Thien Thai Hotel to deliver an excellent Guest and Member experience. A Food & Beverage Manager would also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage all Food & Beverage Outlet operations
- Maintain exceptional levels of customer service
- Ensure compliance of the hotel's standards
- Recruit, manage, train and develop the F&B team
- Manage guest queries in a timely and efficient manner
- Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
- Achieve budgeted revenues & expenses and maximize profitability related to the food & beverage department
- Incentivise team members to maximize sales and revenue
- Assist in Marketing the food & beverage outlets, develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentation within corporate guidelines to meet/ exceed sales and financial goals and objectives
- Accountable for monthly stock takes
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Ensure communication meetings are conducted and post-meeting minutes generated
- Assist other departments wherever necessary and maintain good working relationships
- Comply with hotel security, fire regulations and all health and safety legislation
* Benefits:
- A competitive salary & Excellent benefits
- The opportunity to work within an organisation committed to personal and career development
- Uniform (where applicable) and meals on duty