Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:
Mô tả công việc
- Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems.
- Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling.
- Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates).
- Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points.
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
- Enter Marriott Rewards information into appropriate software when taking guest reservations.
- Answer, record, and process all guest calls, requests, questions, or concerns.
- Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Yêu cầu
Education and Experience
- Can communicate fluently by English
- High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
- Or 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
Quyền lợi
2 month probationary period, receive full salary & service fee bonus & participate in social insurance
05 working days according to regulations | 02 days off per week.
PVI comprehensive health insurance.
Uniforms and shift meals are provided by the Hotel| Free parking for motorbikes and cars.
Rates for group employees are applied when using services at the hotel.
Creative and friendly working environment.
Domestic and international training courses.
Vacation/annual leave | Periodic health examination.
Career development opportunities at Sheraton hotel chain and Marriott International.
Thông tin chung
- Ngày hết hạn: 30/05/2024
- Thu nhập: Thỏa thuận
Sheraton Hải Phòng là lựa chọn hàng đầu cho các doanh nhân, các du khách bận rộn luôn tìm kiếm một không gian nghỉ dưỡng kết hợp công tác theo tiêu chuẩn quốc tế. Với 362 phòng khách sạn tiện nghi, sang trọng cùng Lobby Café, Aqua Bar, hai nhà hàng cao cấp Harbor and Yi Ling Ling, bể bơi bốn mùa, phòng tập hiện đại, Sheraton Spa và hệ thống...
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