F&B Service Attendant

OVERVIEW OF POSITION:
The F&B Service Attendant is responsible for providing F&B service on the gaming floor, including taking and delivering guest orders, and ensuring the cleanliness of all dining areas. This role plays a key role in creating a warm, well-presented environment that supports overall gaming operations.
KEY DUTIES AND RESPONSIBILITIES:
Duties may include but are not limited to:
Take food and beverage orders from guests on the gaming floor in a prompt and courteous manner.
Deliver food and beverage orders accurately and in a timely manner.
Ensure cleanliness and tidiness, hygiene of all dining areas & service equipment at all time.
Coordinate with OPS superior to check guest status & provide the probably F&B benefit.
Coordinate with F&B team to ensure timely and accurate order fulfillment.
Respond promptly to guest requests for food, beverage, or general guest service but non-gaming related.
Support F&B promotions and special events on the gaming floor as required.
Ensure proper handling and documentation of F&B orders and guest requests.
Perform other reasonable duties assigned by the direct manager.
KEY FUNCTIONS:
F&B Service
Take and deliver food and beverage orders promptly and accurately on the gaming floor.
Coordinate with F&B kitchen and bar teams to ensure guest orders are fulfilled in a timely manner.
Cleanliness of Dining Areas
Maintain cleanliness and hygiene standards across all dining areas.
Report any spillage, damage, or hazards in dining areas to the Supervisor promptly.