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Mô tả công việc
Responsible for managing the on-site day-to-day operations to ensure the facility operations are delivered in line with the specification and contract as agreed
Works in cooperation with the Authority stakeholders and service subcontractors.
Leads implementation of account processes and procedures
Responsible for managing the local relationship with the client
1. Business
Ensuring provision of services in line with the local Statement of Works
Planning and coordination of jobs and activities for in scope work and activities
Responsibility for the ongoing Quality Management
Working in conjunction with the local Estate Management to prepare the final budget documentation /plans and administer the works to ensure budget compliance
Monthly tracking and reporting of financial and quality performance to Country / Lot Manager / Regional Account Director
Audit and control of service levels and operating procedures
Responsibility for the effective management of the strategic direction of the in-scope services
Review and implementation of Account Transformation (in conjunction with Regional Account Director)
2. Communication
Primary client interface with support from Regional Account Director
Proactive timely and concise communication of relevant and important information to local Estate Manager, Subject Matter Experts
Maintaining formal and effective communication with management, team members and local Estate Management
3. People Management
Primary interface with building users
Ensuring that all vendor staff understand Authority culture, business principals and comply with all relevant Authority policies and procedures
Demonstrating commitment to professional development of staff in order to maintain and enhance the knowledge of staff and the quality of service delivery to the Authority
Coaching and developing Supervisors and maintaining positive operations and sub-contract personnel via them
4. Vendor Management
Effectively partner with high quality vendor
Actively manage contract against metrics and service level agreements
Responsibility for contract management and price negotiation
Yêu cầu
Background in the discipline of Mechanical & Electrical or Engineering
Financial knowledge and ability set and manage budgets
Strong communication skills with proven ability to build and maintain relationships both internal and external and at multiple levels within organisations
Strong organisational skills with the ability to manage multiple responsibilities while maintaining high quality standards
Experienced people manager with ability to develop and motivate both staff and vendor relationships
Decision-maker, highly motivated with strong commercial business acumen and possessing first class communication and presentation skills with strong emphasis on delivering set objectives and hands on performance
A strong client service and relationship management outlook
Experienced negotiator, used to managing multiple vendors and ensuring exceptional service delivery in a demanding commercial framework
Attention to detail
The appropriate candidate will require fluent business language skills in both English and local language
Ability to respond to a diverse, multi-cultural blend of high dynamic, demanding and professional clients
Self motivated, driven by success and determined
Higher education desirable
Ability to work independently of direct management and motivate accordingly
Thông tin khác
Bằng cấp: Đại học
Độ tuổi: Không giới hạn tuổi
Hình thức: Nhân viên chính thức
Thông tin chung
- Ngày hết hạn: 31/03/2019
- Thu nhập: 16,000,000 - 22,000,000 VND
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