Mô tả công việc
The last moment of a visit often shapes how it's remembered.
At Martème, checkout is not just a transaction. It's a moment of reassurance, clarity, and warm closure. As a Farewell Host, you ensure customers leave feeling cared for, confident, and appreciated.
We're looking for a Farewell Host (Cashier) who brings calm presence, accuracy, and genuine warmth to the final stage of the customer journey.
Why this role is unique:
This is not a traditional cashier role. You deliver the final impression of the Martème experience - smooth, attentive, and emotionally reassuring.
You will also contribute beyond your own station by helping shape, train, and align checkout standards across existing and new stores to ensure consistency and excellence at scale.
What will you do?
Deliver calm, confident and accurate checkout service
Process payments, receipts, and returns with precision and attention to detail
Maintain a professional, well-organized checkout area that supports efficient service
Address final customer questions with clarity and confidence
Deliver positive, genuine farewells that reinforce the Martème brand experience
Support smooth queue flow during peak periods
Identify issues or customer concerns and escalate appropriately
Share checkout observations to support journey and service improvement
Contribute to the design, training, and rollout of group-wide standards for your station, ensuring flawless execution in every new store and every team
Yêu cầu
High school diploma; retail, hospitality, or service background preferred
1-2 years' experience in cashiering or customer-facing roles
Comfortable with POS systems and payment handling
Strong attention to detail and accuracy
Calm, warm, and composed under pressure
Takes pride in creating positive final impressions
Quyền lợi
Play a key role in shaping the lasting impression customers take away from Martème
Opportunity to contribute to group-wide service standards, not just one store
Supportive, learning-focused environment with room to grow
Premium healthcare & employee discounts
Flat structure with access to leadership
12 annual leave days + birthday leave
Thông tin chung
Nơi làm việc
- - Hà Nội: Chung cư Đại Kim, Phường Định Công (quận Hoàng Mai cũ)
- - Hà Nội: Gamuda Gardens, Phường Yên Sở (quận Hoàng Mai cũ)
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 13/05/2026
About Brighton Investments Brighton Investments is a social- first investment firm, founded in December, 2019 by young entrepreneurs that not capitalize only on purely profit-driven projects but also maximize social value impact, creating sustainable values by integrating ESG (E - Environmental, S - Social, and G - Governance) concerns in a wide range of investments. Brighton Investments is at the start-up stage with 20 talents based in our Hanoi Office, cherishing a robust development in the...
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