COMPANY INTRODUCTION
Địa điểm: Hà Nội - Loại hình công ty: Công ty Việt Nam - Lĩnh vực kinh doanh: Khác; Bán lẻ, Hàng tiêu dùng, FMCG - Quy mô công ty: Vừa (50 - 249 người có BHXH) - Website: Không có - Fanpage: Không có
About Brighton Investments
Brighton
Investments is a young company founded in 2019 by young founders with
professional experience working in both Vietnam and internationally for large
organisations.
Brighton - Bright Town: from the Start to the
Present and the Future:
Brighton - Starting career at the City of
London and Canary Wharf - UK's financial hubs, we chose the name Brighton - the
name of a beautiful city in the UK to start our new and exciting journey here
in Vietnam. This name is to remind us of where we began - the place that
offered us opportunities to broaden our horizon, gain comprehensive knowledge
and experience, the place to nurture our new and ground-breaking ideas so that
we can bring the best apply to the company's development.
Bright
Town - Hanoi is the place we choose to start a new journey, where we expect and
believe in bringing a bright present and future for all members of the Company.
The core business of Brighton Investments is
FMCG Retail. Every day we strive to be a better business for everyone - partners,
customers, suppliers, our communities and the environment in which we
live, work and source our products.
We inspire and delight our customers
through outstanding quality products and unrivalled service.
We work with our suppliers to offer high
quality, responsibly sourced products. We are transparent about how our
products have been grown, sourced and made. Integrity is put at the heart of
our business and that is how we sustain relationships with our partners and
customers.
In-Store
Marketing ExecutiveĐịa điểm: Hà Nội - Tính chất công việc: Toàn thời gian - Chuyên môn: Marketing, Truyền Thông, PR - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm - Mức lương: Thỏa thuận
JOB DESCRIPTION
Great retail experiences don't happen by accident - they're intentionally designed and consistently executed.
At Martème, every in-store message, display, and activation is crafted to create calm discovery, inspire trust, and help customers make confident lifestyle choices.
We're looking for a In-Store Marketing Executive who sees trade marketing not as promotion, but as storytelling that shapes how customers understand and experience our brand.
Why this role is unique:
You don't chase volume-driven activations. You design knowledge-rich, premium in-store experiences that strengthen long-term customer trust and elevate everyday shopping into meaningful moments.
You will also play a broader role in helping define, train, and align in-store communication standards across existing and new stores, ensuring a consistent experience at scale.
What will you do?
Develop in-store communication that supports thoughtful discovery and calm decision-making
Plan and execute in-store activations that integrate smoothly into the customer journey
Translate brand pillars into clear product stories, signage, and storytelling flows
Analyze customer engagement and refine messages based on real store insights
Coordinate with VM, Operations, and Marketing to ensure consistent, premium execution
Contribute to the design, training, and rollout of group-wide trade marketing standards, ensuring consistent execution across all stores
Lead the design, training, and rollout of group-wide standards for your station, ensuring flawless execution in every new store and every team
REQUIREMENTS
Bachelor's degree in Marketing, Communications, Business, or related fields
1-4 years' experience in trade marketing, retail marketing, brand communication, or customer experience
Strong storytelling and communication skills with high attention to detail
Good understanding of customer behavior and in-store experience
Calm, thoughtful, and collaborative working style
Experience in premium retail, lifestyle, FMCG, wellness, or hospitality is a plus
BENEFITS
Opportunity to contribute to group-wide service standards, not just one store
Premium health care
Supportive, learning-focused environment with room to grow
Employee discount program
Flat structure with access to leadership
12 days annual leave plus birthday leave
Study leave for professional development
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 15/5/2026
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
Food & Beverage Specialist
Địa điểm: Hà Nội - Tính chất công việc: Toàn thời gian - Chuyên môn: Dịch vụ khách hàng/ Vận hành - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm - Mức lương: Thỏa thuận
JOB DESCRIPTION
Some experiences don't ask for attention - they gently invite you to slow down.
At Martème, the Calm Bar is a signature in-store experience designed to offer customers a pause in their day - a moment of sensory ease, thoughtful discovery, and quiet connection. It's where presence, ritual, and care shape how customers feel, not just what they try.
We're looking for an Food & Beverage Specialist who brings calm presence, refined service, and warm storytelling into every interaction.
Why this role is unique:
You don't perform or promote. You guide customers through small, intentional moments that reflect Marteme's philosophy of calm living, trust, and exquisite care. You will also guide, coach, and align teams to consistently deliver these standards in not only your store, but also other existing and new stores.
What will you do?
Welcome customers with warmth, intention, and attentiveness
Prepare and present items and experiences with refined technique and premium standards
Guide customers through sensory notes, product meaning, and gentle discovery
Maintain cleanliness, hygiene, and a serene Calm Bar atmosphere
Share calm, thoughtful stories that deepen customer connection
Observe customer reactions and share insights to refine the experience
Support training and new store openings for Calm Bar rituals
Lead the design, training, and rollout of group-wide standards for your station, ensuring flawless execution in every new store and every team
REQUIREMENTS
High school diploma; hospitality, F&B, or customer service background preferred
1-3 years' experience in service, café, hospitality, or customer-facing roles
Warm, calm, and attentive communication style
High attention to detail in preparation, movement, and presentation
Enjoys meaningful, unhurried customer interactions
Experience in premium or sensory-driven environments is a plus
BENEFITS
Premium health care
Supportive, learning-focused environment
Employee discount program
Flat structure with access to leadership
12 days annual leave plus birthday leave
Study leave for professional development
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 15/5/2026
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
Customer Service ExecutiveĐịa điểm: Hà Nội - Tính chất công việc: Toàn thời gian - Chuyên môn: Dịch vụ khách hàng/ Vận hành - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm - Mức lương: Thỏa thuận
JOB DESCRIPTION
Trust isn't built only through products. It's built through how consistently and thoughtfully customers are cared for when they need support.
At Marteme, customer care is an extension of our brand experience. Every question, concern, or difficult moment is an opportunity to reinforce calm confidence, emotional safety, and sincere trust.
We're looking for an Customer Service Executive who serves as the emotional anchor of the store - supporting customers with empathy and clarity, while guiding teams to deliver consistently calm, premium care.
Why this role is unique:
This is not a reactive customer service role. You shape how trust is restored, how concerns are handled, and how customers feel remembered, respected, and reassured.
You also play a key role in maintaining continuity of care standards across stores by supporting, guiding, and aligning teams so the Martème care experience feels familiar and trustworthy everywhere.
What will you do?
Serve as a reliable point of contact for customer questions, concerns, and escalations
Resolve issues with empathy, patience and calm clarity, even in sensitive situation
Observe recurring customer needs and share insights to improve the journey
Equip and guide store teams with clear tone guidance, knowledge, and care standards
Track customer cases to ensure consistent, thoughtful, and premium handling
Contribute to the design, training, and rollout of group-wide care standards, supporting consistent delivery across all stores
REQUIREMENTS
Bachelor's degree preferred; hospitality or service backgrounds welcomed
1-4 years' experience in customer service, guest relations, or premium service roles
Strong emotional intelligence and conflict-resolution skills
Calm, composed, and reassuring under pressure
Enjoys supporting both customers and frontline teams
BENEFITS
Play a key role in protecting and strengthening customer trust
Opportunity to contribute to group-wide service standards, not just one store
Supportive, learning-focused environment with room to grow
Premium healthcare & employee discounts
Flat structure with access to leadership
12 annual leave days + birthday leave
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 15/5/2026
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
Cashier
Địa điểm: Hà Nội - Tính chất công việc: Toàn thời gian - Chuyên môn:
Lao động phổ thông - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm - Mức lương: Thỏa thuận
JOB DESCRIPTION
The last moment of a visit often shapes how it's remembered.
At Martème, checkout is not just a transaction. It's a moment of reassurance, clarity, and warm closure. As a Farewell Host, you ensure customers leave feeling cared for, confident, and appreciated.
We're looking for a Farewell Host (Cashier) who brings calm presence, accuracy, and genuine warmth to the final stage of the customer journey.
Why this role is unique:
This is not a traditional cashier role. You deliver the final impression of the Martème experience - smooth, attentive, and emotionally reassuring.
You will also contribute beyond your own station by helping shape, train, and align checkout standards across existing and new stores to ensure consistency and excellence at scale.
What will you do?
Deliver calm, confident and accurate checkout service
Process payments, receipts, and returns with precision and attention to detail
Maintain a professional, well-organized checkout area that supports efficient service
Address final customer questions with clarity and confidence
Deliver positive, genuine farewells that reinforce the Martème brand experience
Support smooth queue flow during peak periods
Identify issues or customer concerns and escalate appropriately
Share checkout observations to support journey and service improvement
Contribute to the design, training, and rollout of group-wide standards for your station, ensuring flawless execution in every new store and every team
REQUIREMENTS
High school diploma; retail, hospitality, or service background preferred
1-2 years' experience in cashiering or customer-facing roles
Comfortable with POS systems and payment handling
Strong attention to detail and accuracy
Calm, warm, and composed under pressure
Takes pride in creating positive final impressions
BENEFITS
Play a key role in shaping the lasting impression customers take away from Martème
Opportunity to contribute to group-wide service standards, not just one store
Supportive, learning-focused environment with room to grow
Premium healthcare & employee discounts
Flat structure with access to leadership
12 annual leave days + birthday leave
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 15/5/2026
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
Gifting Specialist
Địa điểm: Hà Nội - Tính chất công việc: Toàn thời gian - Chuyên môn: Dịch vụ khách hàng/ Vận hành - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm - Mức lương: Thỏa thuận
JOB DESCRIPTION
Some gifts are remembered not for their size, but for the care behind them.
At Martème, gifting is a thoughtful expression of emotion. As a Gifting Specialist, you help customers translate care, gratitude, and affection into beautifully curated selections and refined presentation.
We're looking for a Gifting Specialist who combines structured thinking, attention to detail, and strong storytelling ability to design in-store communication that feels premium, thoughtful, and easy to understand.
Why this role is unique:
This is not a standard gifting or wrapping role. You influence customer choices through storytelling and taste, curate meaningful combinations, and deliver gifting experiences that meet clear premium standards.
You will also contribute beyond your own station by helping design, train, and roll out gifting standards across existing and new stores, ensuring consistency and quality at scale.
What will you do?
Engage customers in selecting meaningful gift combinations
Curate and present gift sets with refined aesthetics and premium standards
Personalize gifting based on occasion, intent, and recipient
Share engaged product stories that add meaning and confidence to gift choices
Maintain gifting materials, displays, and presentation quality
Observe gifting trends and share insights to improve the experience
Support training and new store openings for gifting standards
Contribute to the design, training, and rollout of group-wide standards for your station, ensuring flawless execution in every new store and every team
REQUIREMENTS
High school diploma or above; retail, hospitality, or design background welcomed
1-3 years' experience in premium retail, gifting, or customer-facing roles
Strong sense of aesthetics and attention to detail
Warm, patient, and emotionally perceptive communication style
Enjoys helping customers express care through thoughtful details
Experience in gift wrapping or visual presentation is essential
BENEFITS
Play a key role in creating memorable, meaningful gifting moments
Opportunity to contribute to group-wide service standards, not just one store
Supportive, learning-focused environment with room to grow
Premium healthcare & employee discounts
Flat structure with access to leadership
12 annual leave days + birthday leave
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 15/5/2026
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
