Four-Wheel Sales Manager

Job Purpose
1. Achieve sales and revenue targets while expanding market share.
2. Strengthen dealer relationships and build a stable dealership network.
3. Improve customer satisfaction in the automobile purchasing experience to enhance brand value.
4. Optimize inventory and ensure stable supply through effective order management.
Job Responsibilities
1. Sales Strategy & Performance Management
• Develop and execute business plans, ordering strategies, and dealership policies based on market analysis.
• Implement and monitor annual and monthly sales plans, ensuring alignment with business goals.
• Define dealer-specific sales targets and provide strategic support to achieve them.
• Track performance through KPIs, analyze results, and apply corrective actions as needed.
• Support dealers in achieving their sales targets through tailored planning and assistance.
2. Dealer Network Development & Management
• Strengthen relationships with dealers through ongoing support, training, and performance reviews.
• Evaluate dealership operations and implement initiatives to improve engagement and efficiency.
• Lead new dealer acquisition, assessing potential candidates through feasibility studies.
• Maintain high-quality standards across the dealer network while driving strategic expansion.
3. Customer Satisfaction & Brand Enhancement
• Supervise dealership operations to ensure high-quality customer experiences.
• Develop and implement initiatives to improve customer service and satisfaction levels.
• Conduct training and support programs to align dealer operations with Suzuki's brand values.
• Monitor feedback and drive improvements to strengthen brand reputation.
4. Inventory & Order Management
• Create and oversee order plans based on sales forecasts to optimize inventory levels.
• Ensure efficient stock management, minimizing costs while maintaining supply stability.
• Oversee processes related to ordering, pricing, and delivery coordination.
• Align supply chain operations with dealer demand to ensure timely fulfillment.
• Develop and implement annual and monthly sales plans, tracking progress and execution.
5. Operations & Cross-Department Collaboration
• Manage internal procedures for delivery, payments, pricing policies, and dealer documentation.
• Ensure operational efficiency within the 4W Sales department, maintaining compliance.
• Collaborate with internal teams (Marketing, Finance, Logistics, Production) and Suzuki Headquarters.
• Continuously apply the PDCA cycle to enhance sales processes and performance.