Fresher Customer Service Support (Accounting Background)

Job Description
Job Description
Responsibilities
Review & match the invoices with purchase order, delivery receipt, contract and timely settlement of invoices as per the payment term
Ensure that the queries acted on timely manner within SLA
Ensure old/open requests are addressed on priority and no pending cases
Identify opportunities for process enhancements within the process and recommend and implement solutions to enhance efficiency and reduce errors
Handling internal/external supplier calls/mails to address the issues
Qualifications
Education: B.Com/M.Com/Commerce Graduate. Additional Certification like CPA, CMA, CAPP desirable
Proficient in detail and high level of accuracy in data entry and financial analysis
Proficient in ethical standards and a commitment to data security and privacy
Proficient in understanding of accounting principles, financial statements, accruals and financial reporting
Proficient in using the ERP tools and software like SAP
Proficient communication skills for vendor interactions and internal collaboration
Proficient organizational and time management skills to manage multiple invoices and tasks efficiently
Proficient in MS Excel to analyze complex data to identify trends for process improvements & reporting
Proficient in problem solving skills to identify and resolve complex issues, discrepancies