Front Desk Supervisor

- Behaves and acts in an exemplary fashion, embodying the brand mindset
- Helps the Front Office Manager and his/her Assistant organise and manage the team, perform administrative tasks and coordinate with the other departments
- Helps employees improve their skills and provides support for career development
- Supervises the work of the receptionists under his/her responsibility, ensuring synergy and complementarity with Guest Relations Managers
- Through his/her actions and presence at the reception, transmits the Assistant Front Office Manager's instructions and priorities
- Ensures that guests have a smooth running stay
- Organizes the welcome and care provided by the team under his/her responsibility