General Manager - Outlet Development

Công Ty TNHH Liên Thái Bình Dương (IPPG)

Địa điểm làm việc: Hồ Chí Minh

Hết hạn: 31/05/2026

Chi tiết công việc
Giới thiệu công ty

Thu nhập: Thỏa thuận

Loại hình: Toàn thời gian

Kinh nghiệm: 10 năm

phần mềm manager design modeling

General Manager - Outlet Development

Tổng quan công việc

Công ty: IPPG
Địa điểm: Hồ Chí Minh
Phòng ban: Điều hành
Loại hợp đồng:
Thiết bị, công cụ: Outlet Department
Kinh nghiệm:
1. Experience
- Minimum 10 years of experience in retail, commercial real estate, or outlet development.
- Proven senior leadership experience (GM level or equivalent) in Outlet Village or Factory Outlet Center development - mandatory.
- Hands-on experience leading or participating in the Pre-Opening/launch of at least one large-scale outlet or premium retail destination.
- Experience in Asian markets, particularly Southeast Asia, is a strong advantage; knowledge of the Vietnamese market is a plus.
- International candidates (expatriates) with global outlet experience are highly encouraged.
2. Functional Expertise
- Deep understanding of outlet business models: outlet rights, off-price mechanics, brand mix strategy, turnover rent structures, and tenant performance management.
- Strong knowledge of retail development lifecycle from concept to opening: leasing, design coordination, construction interface, and operations setup.
- Ability to build and manage project-level P&L; strong financial acumen including financial modeling, ROI assessment, and investment decision-making.
- Experience working with international luxury and premium brands; strong understanding of negotiation dynamics and operational requirements.
- Proven ability to build systems, standardize processes, and transfer knowledge to local teams.
3. Leadership & Personal Attributes
- Strong cross-functional leadership, capable of aligning Leasing, Marketing, and Operations teams toward a unified objective.
- Excellent presentation and communication skills at C-suite level; confident in engaging with Board members, Owners, and investors.
- Fluent English is required; Vietnamese or additional languages (Korean, Chinese) are an advantage.
- Strategic mindset combined with strong execution capability; thrives in complex, dynamic project environments.
- Cultural adaptability and ability to build trusted relationships with local teams and stakeholders.
- High integrity, transparency, and long-term commitment to project and organizational success.
Bằng cấp:
Hạn nộp hồ sơ: 31 - 05 - 2026

Mô tả

A. ROLE OVERVIEW

General Manager - Outlet Development is a senior leadership position responsible for the end-to-end development and commercial operation of Outlet Village projects in Vietnam. During the Pre-Development and Pre-Opening phases, the GM concurrently leads three critical functions: Leasing, Marketing, and Operations-ensuring these areas are built in an integrated manner, on schedule, and in alignment with international outlet standards.
This role serves as a strategic bridge between the Group's leadership vision and on-the-ground project execution-translating global outlet expertise into an operating model tailored to the Vietnamese market. The position is instrumental in laying the foundation for a retail format that is unprecedented in Vietnam, with the expectation of transitioning into the GM - Outlet Village role once the project reaches stable operations.

B. KEY RESPONSIBILITIES

1. Strategic Leadership & Development Direction

Develop and present the Outlet Development Master Plan, including development roadmap, phasing priorities, resource allocation, and overall budget.
Establish outlet operating standards tailored to the Vietnamese market, leveraging international experience and best practices.
Advise the Director of Outlet Development and Group Leadership on positioning, business model, and expansion roadmap.
Chair regular meetings with Owners and the Board; prepare progress reports and strategic recommendations at leadership level.

2. Leasing - Strategy & Brand Mix

Lead the overall leasing strategy: segment positioning, brand mix structure, discount positioning, and committed occupancy targets by phase.
Build a market-appropriate Brand Universe based on global outlet experience-balancing anchor brands, premium, and lifestyle segments.
Support the Head of Leasing in strategic negotiations with key brands; directly engage international brands when required.
Establish standard outlet lease structures, including turnover rent mechanics, fit-out contributions, exclusivity frameworks, and tenant KPIs.

3. Marketing - Branding & Pre-Opening

Define the Outlet Village brand strategy: positioning, brand promise, and differentiation versus existing retail formats in Vietnam.
Lead the overall Pre-Opening marketing plan; ensure brand awareness is built in alignment with leasing and construction progress.
Approve marketing campaigns, communication budgets, and commercial activation initiatives.
Leverage IPPG's brand ecosystem as a unique marketing and co-branding advantage in the market.

4. Operations - Operational Infrastructure Setup

Develop a comprehensive Operations Framework, including organizational structure, service standards, tenant management processes, and customer experience standards.
Collaborate with the Design Department and contractors to ensure operational requirements are embedded in design (layout, wayfinding, logistics, security).
Build Soft Opening and Grand Opening plans: staffing, operational checklists, and contingency scenarios.
Oversee post-opening operations to ensure consistent delivery of a premium retail environment.

5. Team Management & Organizational Capability

Directly manage and develop Heads of Leasing, Marketing, and Operations; foster a high-performance, results-driven culture.
Train and transfer outlet expertise to internal IPPG teams, building sustainable in-house capability independent of expatriates.
Establish internal reporting systems, KPI tracking, and decision-making processes for the Outlet Department.
Collaborate with HR on recruitment, performance management, and talent development across the department.

6. Financial Management & Overall Performance

Take full ownership of the Outlet Department's P&L during development and Pre-Opening phases.
Approve OPEX budgets and monitor cost performance against the approved Business Plan.
Provide regular reports to the Director and Board on project progress, investment performance, and financial forecasts.
Proactively recommend strategic adjustments in response to market changes or deviations from plan.

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Hạn nộp: 31/05/2026

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- Company name: Imex Pan Pacific Group
- Established: 1985 - Head office: Opera View Building, 7th Floor, 161 Dong Khoi, D.1, HCMC
- Number of subsidiaries & partners: 28 subsidiaries and 6 joint venture companies
Business:
- Import & Export consumer products
- Distribution and Retailing...

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