General Manager

Company Description
Eastern Oriental Logistics is a global logistics provider that delivers flexible, reliable, and tailored freight solutions for the evolving transport industry. Headquartered in Singapore, the company focuses on innovation and technology to simplify logistics processes and enhance customer experience. With an extensive overseas agent network covering more than 30 countries across Asia, Europe, and the Americas, Eastern Oriental Logistics offers integrated Ocean, Air, and Land transport services. Through strategic partnerships, the company extends its expertise to warehousing, trucking, vessel chartering, customs clearance, special equipment, and project management.
Eastern Oriental
Logistics is committed to providing customizable, precise, and dependable logistics solutions that create mutually beneficial outcomes for customers worldwide.
Role Description The General Manager is a full-time, on-site role based in Ho Chi Minh City, Vietnam. This role oversees day-to-day operations, including managing logistics services for Ocean, Air, and Land transport, ensuring service quality, efficiency, and compliance with company standards and local regulations.
The General
Manager leads and develops local teams, coordinates with international partners and agents, and maintains strong relationships with key customers and vendors.
Responsibilities include setting operational targets, monitoring performance metrics, optimizing processes, and driving continuous improvement initiatives. The role also involves budgeting, P&L management, supporting strategic business development, and aligning local activities with the company's global goals and values.
Qualifications
Demonstrated leadership and people management skills, with experience building and guiding high-performing, diverse teams.
Strong operations and logistics management skills, including experience in freight forwarding, supply chain coordination, and process optimization.
Proficiency in business and financial management, including budgeting, cost control, and P&L responsibility.
Excellent communication, negotiation, and stakeholder management skills for working with customers, partners, vendors, and internal teams.
Proven ability to develop and implement strategic plans, drive change, and manage projects from concept to completion.
Experience in international logistics or transportation, ideally covering Ocean, Air, and Land services; familiarity with customs and regulatory requirements is an advantage.
Strong analytical and problem-solving skills, with the ability to make data-informed decisions in a fast-paced environment.
Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field; advanced degree or professional certifications (e.g., CSCMP, FIATA) are beneficial.
Proficiency in English; additional regional languages are an advantage for working with global partners.
Ability to work on-site in Ho Chi Minh City and occasionally travel domestically and internationally as needed.