Mô tả công việc
1. Sales operation planning, management and monitoring:
Delivery the sales targets
Manage tele sales agents, field sales agent through team leaders.
Maintain of low attrition rate for agents and team leaders
Agents and team leaders to be fully equipped, trained along with regular coaching to ensure they can do their job and perform as per company standards.
Ensure all the audit requirements are met and follows the policies laid down by the company.
Ensure the changes in the policies are communicated in time to staff.
2. People development, training, and motivation:
Recruitment of agents
Termination of agents on account of non-performance / disciplinary issues
Implementation of any process which helps improves process efficiency.
3. Problem Complexity:
Routine Problem - Agent not reporting to work, non-adherence of the process by an agent / team - leader.
Non routine - Non-cooperation by team leaders, agents on a certain policy/process of the company
To adhere to the changed policy, non-delivery of targets, reduction of no of seats
4. Performance measures
Daily & monthly originations of loans/insurance policies
Daily & monthly productivity MIS reflecting the calling & conversion metrics.
Monthly Attrition MIS
Updated training deck to be maintained, daily feedback and coaching diary to be maintained. Finally
result to show the effectiveness.
Satisfactory Audit ratings and visit memos.
Yêu cầu
University Graduate, Business Management or Marketing subjects are advantages.
Minimum 3-5 years of experience in related field managing teams, preference to be given to candidates who have experience in sales & distribution in banking/finance companies. Preferably Managers specializing in Sales - Tele sales/
Telemarketing or equivalent.
Should have basic knowledge of the financial/insurance products.
Excellent MS-Office skills
Good communication skills
Good team player & fast learner
Good command over English.
Quyền lợi
Attractive KPI Bonus (monthly or yearly) and 13th month salary
Premium personal healthcare insurance for all employees and spouse and/or children
14 - 20 days annual leave, 3 days of sick leave with pay
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:30 đến 18:00)
Thứ 7 (từ 08:00 đến 12:00)
Thông tin chung
- Thu nhập: Đăng 42 phút trước Còn 56 ngày để ứng tuyển
Nơi làm việc
- - Hồ Chí Minh: Pico Plaza, Phường Bảy Hiền (quận Tân Bình cũ)
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 31/07/2026
