Giám sát tầng/ Floor Supervisor

Assign daily duties to housekeeping attendants and follow up on the completion of tasks.
Inspect guest rooms before arrival and after departure to ensure cleanliness and maintenance standards.
Supervise and inspect public areas such as hallways, elevators, public restrooms, and staff areas.
Ensure all guest supplies, linens, and room amenities are adequately stocked and meet quality standards.
Report maintenance issues, damages, or lost and found items to the appropriate departments.
Manage and monitor housekeeping inventories such as chemicals, linens, amenities, and uniforms.
Train new staff and provide ongoing coaching and support to team members.
Handle guest complaints related to housekeeping services professionally and promptly.
Ensure compliance with health, safety, and fire regulations.
Perform other tasks as assigned by the Executive Housekeeper or Management.