Mô tả công việc
Working time: Rotating shift working with 03 shifts (8 hours/day; 40 hours/week)
+ Morning shift: [protected info]
+ Afternoon shift: 14:00 - 22:00
+ Night shift: 22:00 - 06:00
- Handle inquiries from international customers.
- Be responsible for troubleshooting by close cooperation and communication with Global Carrier.
- Take prompt actions following procedures if detected any issues on monitoring system.
- Analyse the data and report to the related parties.
- Monitor and maintain the service quality of international call, roaming and operation of equipment remotely.
- Any other customer support tasks.
Benefits
- Salary start from: 11 - 13 mil Gross.
- Two months training program for newcomers
- Salary increases twice/year, bonus twice/year
- Shift allowance
- Overtime payment
- Light meal allowance
- Free Parking
- 14 Annual Leave days & 3 Sick Leave days, other special leave days
- Flexible working time window for pregnant employee
- Accident insurance 24/24
- Opportunities to participate in Company Trip, Parties, Sport Activities, etc.
- Self-improvement classes and other training activities
Working Location: Tầng 5, Tòa nhà QTSC 9, Đường số 3, Công viên phần mềm Quang Trung, P. Trung Mỹ Tây, TP.HCM
Yêu cầu
- Final year students are welcomed (Able to work full-time). Non-IT background are welcomed.
- No experience required.
- Fluent in both written and spoken English.
- Attention to details, eager to learn, hard-working, careful.
- Ability to work under pressure, handle multi tasks.
- Able to work in shifts (Morning shift, Afternoon shift, Night shift), willing to work on Tet holiday
Please send us your English CV.
Quyền lợi
Thưởng
Shift allowance, Overtime payment, Light meal allowance, Free Parking
Nghỉ phép có lương
14 Annual Leave days & 3 Sick Leave days, other special leave days
Hoạt động nhóm
Opportunities to participate in Company Trip, Parties, Sport Activities, etc.
Thông tin khác
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Thông tin chung
- Thu nhập: $ 400-500 /tháng