Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
Global Service Network Development
- Develop and execute global service network expansion plans in alignment with business strategy.
- Identify, evaluate, and onboard service partners, workshops, and authorized service providers in international markets.
- Define and implement global standards for service facilities, tools, equipment, and staffing.
- Support contract negotiation and manage service partner performance.
Global After-Sales Operations
- Establish, implement, and monitor after-sales processes including maintenance, repair, warranty, roadside assistance, and customer support.
- Ensure global service partners comply with operational standards, KPIs, and SLAs.
- Analyze operational performance and implement continuous improvement initiatives.
- Collaborate cross-functionally with Technical, Parts, Quality, Training, and Customer Experience teams.
International Market Setup & Operations
- Support service readiness and operational setup in new markets.
- Provide on-site operational support, coaching, and process implementation.
- Resolve complex operational and customer service issues in overseas markets.
Reporting & Continuous Improvement
- Prepare regular performance and network development reports.
- Recommend strategic and operational improvements to enhance service efficiency and customer satisfaction.
Yêu cầu
Mandatory Requirements
- Vietnamese nationality.
- Bachelor's degree or higher in Automotive Engineering, Mechanical Engineering, Business Administration, or related fields.
- Minimum 5 years of experience in automotive after-sales, service operations, or service network development.
- Strong English proficiency (professional working level required).
- Willingness and readiness to relocate and work overseas long-term.
- Strong ability to work in multicultural, international environments.
Preferred Qualifications
- Experience working with global automotive OEMs.
- Experience in international service network development.
- Knowledge or experience in electric vehicle service operations is a strong advantage.
Benefits
- Opportunity to work in a fast-growing global EV company
- International career and relocation opportunities
- Competitive compensation and benefits
- Dynamic, innovative, and global working environment
- Career growth with global exposure
Quyền lợi
Thưởng
Competitive income (including 13th-month salary, performance bonuses, and other rewards as regulated by Vingroup).
Chăm sóc sức khoẻ
High-quality health insurance.
Khác
Working in a safe, modern, civilized, and professional environment with numerous opportunities for personal development, and even take the lead.
Thông tin khác
NGÀY ĐĂNG
29/04/2026
CẤP BẬC
Trưởng phòng
NGÀNH NGHỀ
Kinh Doanh > Bán Hàng/Phát Triển Kinh Doanh
KỸ NĂNG
Automotive, Mechanical Engineering, Business Administration, After-sales service knowledge, Customer Service
LĨNH VỰC
Ô tô
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
5
QUỐC TỊCH
Người Việt Nam
Xem thêm
Thông tin chung
- Ngày hết hạn: 29/05/2026
- Thu nhập: Thương lượng
Nơi làm việc
- International
- Hà Nội, Việt Nam
