Mô tả công việc
Welcome and assist guests during check-in and check-out.
Coordinate airport transfers and VIP guest arrangements.
Prepare guest arrivals, inspect rooms, and ensure rooms are ready.
Escort guests to their rooms and introduce hotel facilities.
Handle guest requests, complaints, and feedback professionally.
Manage room allocation, reservations, occupancy, and guest profiles.
Coordinate with Housekeeping and other departments to ensure smooth operations.
Provide information about the hotel, local attractions, promotions, and services.
Perform cashier duties and maintain guest valuables when required.
Deliver personalized service, encourage positive guest reviews, and maintain excellent guest satisfaction.
Complete shift handovers and follow hotel policies, grooming, and service standards.
Yêu cầu
College diploma or Bachelor's degree in Tourism, Hospitality, or a related field.
Japanese proficiency (JLPT N2 or above is required), basic English communication skills.
Excellent communication and customer service skills.
Positive attitude, professional appearance, and attention to detail.
Able to work independently and as part of a team.
Willing to work rotating shifts, weekends, and public holidays.
Quyền lợi
Provision of uniforms and meal allowances.
Professional working environment.
Entitlement to insurance as per labor law.
In addition to the basic salary, entitlement to monthly service charges even during probationary period.
11 public holidays and 12 annual leave days per year.
Tet and holiday bonuses.
Attending employee events such as Employee Recognition Day, Mid-Autumn Festival, International Children's Day, Year End Party...
Thông tin khác
Số lượng
1
Nơi làm việc
Quận Ngũ Hành Sơn - Đà Nẵng
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Ngành nghề
Tiền sảnh
Vị trí
Nhân viên
Cập nhật
21/[protected info]
Thông tin chung
Nơi làm việc
- Nơi làm việc
- Quận Ngũ Hành Sơn - Đà Nẵng
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 21/08/2026
