Guest Services Attendant - Mid/PM - FT - Benefits after 30 days!

Opportunity is calling. Join Hyatt. When you join Hyatt Regency Minneapolis, you join a global brand that celebrates individuality, empowers everyone to be their best and consistently provides unique experiences for our colleagues and guests. Part of our culture of care includes providing our guests with stress-free, affordable experiences that enhance their stay. We also care about our colleagues and provide a well-rounded benefits package to ensure you are supported from day one. You'll find support from your team by working in an environment where success is celebrated, and hard work is rewarded.
Guest Services Attendants play a key role in making sure our guests have a smooth and memorable experience. This hybrid position combines the responsibilities of a Front Desk Agent and a Bell stand Attendant, requiring an individual who is passionate about providing excellent customer service. Responsibilities include but are not limited to handling check-ins, check-outs, guest inquires, payment processing, assisting guests with luggage and providing guests general information regarding the hotel. It's important to ensure that guests are comfortable with accommodations and are familiar with room offerings and features. This highly visible role gives opportunity for casual conversation and hotel or local recommendations.
In today's job market, you may be asking, "Why Hyatt?" Here's why:
We are evolving the future of the hospitality industry
Hyatt is a global leader in the hospitality industry connecting the world through care. We provide more human, more authentic and more meaningful experiences to our colleagues and guests in our hotel locations spanning across 69 countries. As people who care, we believe in making a positive impact and providing resources so our people can be their best. Because when our people are at their best, we can provide the best experiences for our guests.
We're opening doors for all
No matter what career stage you're in, you'll find a home here at Hyatt. Each day is an opportunity to chart your own journey, go after new opportunities and discover a career you never knew existed. That's because we understand the importance of opening doors and expanding horizons while supporting you in your personal and professional development.
"Care Connects Us" is our guiding principle
It's the belief that it all starts with people who care. We see it in the way we treat each other and our guests. It's our superpower. It's how we create a culture of warmth, empathy and respect that results in more genuine connections and creating inclusive environments, together.
We need your curiosity. We need your innovative spirit. And we need your authentic self.
There is always a space for you here, and we take pride in empowering you to turn trips into journeys, encounters into experiences and jobs into careers. Hospitality is more than just a job - it's a career for people who care. People like you. People like us.
What you can expect
Inclusive, collaborative and team-driven environment with diverse industry experience and multi-cultural backgrounds
Health benefit eligibility at 30 days of employment
401K with company match - eligible to contribute at 30 days of employment
Discounted room nights at over 1,000 Hyatt properties upon hire
Free room nights at over 1,000 Hyatt properties at 90 days of employment
Education Assistance/Tuition Reimbursement
Discounted employee parking ($5/day or $100/mo)
Access to hotel gym (25,000 sq. ft.)
Free meals in colleague cafeteria
Discounted food & beverage from Prairie Kitchen and Bar and The Market (proudly serving Starbucks)
Paid Time Off including Vacation, Sick Time, Holidays (eligibility and amount dependent on employment status)
Annual performance-based increases