[Hanoi] Customer Service and Sales Specialist
TICKET OFFICE OF STARLUX AIRLINES CO., LTD. IN HO CHI MINH CITY
Địa điểm làm việc: Hà Nội
Hết hạn: 08/03/2023
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Mô tả công việc
STARLUX Airlines is searching for Customer Service and Sales Specialists to join our team in Hanoi, Vietnam. Check out the responsibilities and qualifications below to see if this position is something for you!
Responsibilities
1. Assist with the timely planning and implementing of sales strategies and programs.
2. Maintain and develop relationships with existing agents via meetings, phone calls and emails; visit potential agents to prospect for new business.
3. Handle passenger reservation and ticketing related tasks.
4. Ensure safekeeping, control and proper usage of accountable documents.
5. Ensure urgent cases are handled timely.
6. Research, gather and report the latest developments in the airline industry.
7. Perform other duties as assigned by manager.
Responsibilities
1. Assist with the timely planning and implementing of sales strategies and programs.
2. Maintain and develop relationships with existing agents via meetings, phone calls and emails; visit potential agents to prospect for new business.
3. Handle passenger reservation and ticketing related tasks.
4. Ensure safekeeping, control and proper usage of accountable documents.
5. Ensure urgent cases are handled timely.
6. Research, gather and report the latest developments in the airline industry.
7. Perform other duties as assigned by manager.
Yêu cầu công việc
Qualifications
1. Ability to work under pressure and meet strict deadlines in a busy and evolving environment, whilst delivering highly professional support services.
2. Communication and interpersonal effectiveness.
3. Problem-solving skills to overcome organizational challenges on people policies, issues and conflicts.
4. Proficiency in Microsoft Office.
5. Possess the legal right to work in Vietnam.
Preferred
1. Excellent customer service and sales skills.
2. Highly detail-oriented, organized and resourceful.
Education
Bachelor's degree and above or equivalent experience.
Work Experience
Minimum one year's experience in airline or travel related industry, focusing on customer service or sales.
Language Requirements
Excellent command of spoken and written English or Chinese.
Licenses and Certification
None.
1. Ability to work under pressure and meet strict deadlines in a busy and evolving environment, whilst delivering highly professional support services.
2. Communication and interpersonal effectiveness.
3. Problem-solving skills to overcome organizational challenges on people policies, issues and conflicts.
4. Proficiency in Microsoft Office.
5. Possess the legal right to work in Vietnam.
Preferred
1. Excellent customer service and sales skills.
2. Highly detail-oriented, organized and resourceful.
Education
Bachelor's degree and above or equivalent experience.
Work Experience
Minimum one year's experience in airline or travel related industry, focusing on customer service or sales.
Language Requirements
Excellent command of spoken and written English or Chinese.
Licenses and Certification
None.
Quyền lợi được hưởng
12 days full paid leave a year.
We offer various opportunities for OJT and advancement as employees grow with STARLUX.
Free and discounted plane tickets to allow you and your family members to travel together.
We offer various opportunities for OJT and advancement as employees grow with STARLUX.
Free and discounted plane tickets to allow you and your family members to travel together.
Thông tin khác
Ngày Đăng Tuyển
[protected info]
Cấp Bậc
Nhân viên
Ngành Nghề
Dịch vụ khách hàng
, Bán hàng
, Hàng không/Du lịch
Kỹ Năng
Airlines Representative, Microsoft Office 365, Customer Service, Sales Digital Marketing, Coordinating
Ngôn Ngữ Trình Bày Hồ Sơ
Tiếng Anh
[protected info]
Cấp Bậc
Nhân viên
Ngành Nghề
Dịch vụ khách hàng
, Bán hàng
, Hàng không/Du lịch
Kỹ Năng
Airlines Representative, Microsoft Office 365, Customer Service, Sales Digital Marketing, Coordinating
Ngôn Ngữ Trình Bày Hồ Sơ
Tiếng Anh
Thông tin chung
- Ngày hết hạn: 08/03/2023
- Thu nhập: Thỏa thuận
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