[hcm] công ty innovature consulting vietnam tuyển dụng Customer Service Representative full-time 2022

CUSTOMER SERVICES REPRESENTATIVE (AFTERNOON SHIFT 15:00-24:00 Mon-Fri)
Work location: Copac Square, 12 Ton Dan, Ward 13, District 4, HCMC
1. Job Description: bit.ly/CSRTInnovature
Innovature BPO is looking for Customer Service Representative who will work closely with the Accounting team & Clients. You will take responsibility for the delivery of key Accounting tasks and processes, including:
Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied
Learn to identify customer needs or desires in order to recommend the appropriate product or service.
Learn the software systems used by the company to be able to communicate effectively with incoming inquiries
Keep a record of incoming inquiries to be able to reference at a later date.
2. Qualifications:
University degree with 2 of years' experience in Accounting, Customer Service; Customer Care; Call Center; Agency Admin / Support
Advanced MS Excel, MS Word, and MS Access skills are a plus
Detail-oriented and be able to maintain composure under pressure
3. Benefits:
Competitive salary
13th month salary and Performance Bonus
Insurance package that will include medical, accident and life insurance after 2 months of Labor Contract
Annual company trip, annual leave (12 - 15 days/ year), Birthday Leave and Public Holiday OT
Annual Health Check up
Social insurance, health insurance based on Labour law, health check annually
Company trip, team building
Sociable colleagues, friendly working environment
4. How to apply:
Send your CV via email [protected info]
Title: [Innovature Consulting - 0122] - Position - Full name