[hcm/hp] - temp 3 months - Customer Service documentation/ cargo planning/ bookingAPL Logistics Vietnam Company Limited
Nơi làm việc: Hồ Chí Minh, Hải Phòng, Bạc Liêu
Ngành nghề: Xuất - Nhập khẩu, Tư vấn/ Chăm sóc khách hàng, Thống kê, Giao Dịch Khách Hàng, Dịch vụ, Giao nhận/ Vận chuyển/ Kho bãi, Logistics / Xuất nhập khẩu / Mua hàng / Kho
Lương: Thương lượng
Hình thức: Toàn thời gian
Ngày đăng: 27/03/2024
Hạn nộp: 26/04/2024
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:
Mô tả công việc
Roles & Responsibilities*
• Execute established processes and audit measures to support and meet customers' requirements at agreed level.
• Execute and adhere to customers service requirements from LPs/FAPs to Bookings, Cargo movement, Data Transmission, Invoicing.
• Problem Resolution - ensure issues are tackled immediately and escalate to customer service supervisor/manager when there are potential costs impact and service issues.
• Review and propose processes which will help to achieve cost savings and ensure profitability
• Monitor established processes and audit measures to support and meet customers' requirements at agreed level.
• Ensure periodic variances explanations for KPI performance measurement are provided in timely and accurate manner.
• Periodic review of costs and revenue, and ensure APLL continues to make money in all service provided.
• Continuously identify service gaps, make recommendations and implement solutions to enhance greater customers' satisfaction.
• Continuously intensify relationship with vendors and customers in order to maintain and protect company business.
• Oversee and maintain team reports, ensure required reports / data are provided in timely and accurate manner.
• Support CSS in managing carriers, forwarders, other service providers to ensure compliance to customers' requirements.
• Plan, schedule, coordinate and set priorities work for the team, ensure proper assignment and adequate manning of facilities.
• Support and develop Vendor Logistics Program with the aim of deepening business relationship and securing new businesses.
• Execute established processes and audit measures to support and meet customers' requirements at agreed level.
• Execute and adhere to customers service requirements from LPs/FAPs to Bookings, Cargo movement, Data Transmission, Invoicing.
• Problem Resolution - ensure issues are tackled immediately and escalate to customer service supervisor/manager when there are potential costs impact and service issues.
• Review and propose processes which will help to achieve cost savings and ensure profitability
• Monitor established processes and audit measures to support and meet customers' requirements at agreed level.
• Ensure periodic variances explanations for KPI performance measurement are provided in timely and accurate manner.
• Periodic review of costs and revenue, and ensure APLL continues to make money in all service provided.
• Continuously identify service gaps, make recommendations and implement solutions to enhance greater customers' satisfaction.
• Continuously intensify relationship with vendors and customers in order to maintain and protect company business.
• Oversee and maintain team reports, ensure required reports / data are provided in timely and accurate manner.
• Support CSS in managing carriers, forwarders, other service providers to ensure compliance to customers' requirements.
• Plan, schedule, coordinate and set priorities work for the team, ensure proper assignment and adequate manning of facilities.
• Support and develop Vendor Logistics Program with the aim of deepening business relationship and securing new businesses.
Yêu cầu công việc
1. Qualification:
• University Degree, preferably majoring in Economic, Foreign Trade, Supply Chain / Logistics or related majors.
2. Requirements:
• Knowledge and / or experience in foreign trade, logistics management, warehousing and distribution and other supply chain-related services.
• Customer oriented with the ability to establish strong relationships and interact effectively with customers at various levels and various characteristic.
• Good analytical problem solving
• Strong spoken and written communication skills
• Team player with the ability to work independently under pressure and within deadlines.
• Knowledge of Vietnam Landscapes is an advantage.
• University Degree, preferably majoring in Economic, Foreign Trade, Supply Chain / Logistics or related majors.
2. Requirements:
• Knowledge and / or experience in foreign trade, logistics management, warehousing and distribution and other supply chain-related services.
• Customer oriented with the ability to establish strong relationships and interact effectively with customers at various levels and various characteristic.
• Good analytical problem solving
• Strong spoken and written communication skills
• Team player with the ability to work independently under pressure and within deadlines.
• Knowledge of Vietnam Landscapes is an advantage.
Quyền lợi được hưởng
Lunch allowance, transportation allowance, AL 4 days
Accident Insurance
Varied kinds of training, from functional technical - soft skills; Career Opportunities
Accident Insurance
Varied kinds of training, from functional technical - soft skills; Career Opportunities
Thông tin khác
Ngày Đăng Tuyển
27/03/2024
Cấp Bậc
Nhân viên
Ngành Nghề
Hậu Cần/Xuất Nhập Khẩu/Kho Bãi > Quản Lý Chuỗi Cung Ứng
Lĩnh vực
Nhập khẩu/Xuất khẩu
Kỹ Năng
Logistic Forwarding, Freight Forwarder, Cargo, Export Documents, Sea Export
Ngôn Ngữ Trình Bày Hồ Sơ
Bất kỳ
27/03/2024
Cấp Bậc
Nhân viên
Ngành Nghề
Hậu Cần/Xuất Nhập Khẩu/Kho Bãi > Quản Lý Chuỗi Cung Ứng
Lĩnh vực
Nhập khẩu/Xuất khẩu
Kỹ Năng
Logistic Forwarding, Freight Forwarder, Cargo, Export Documents, Sea Export
Ngôn Ngữ Trình Bày Hồ Sơ
Bất kỳ
Nộp hồ sơ liên hệ
APL Logistics Vietnam Company Limited
Giới thiệu công ty
APL Logistics Vietnam Company Limited việc làm
17 Bà Huyện Thanh Quan
Quy mô: Từ 101 - 500 nhân viên
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Vị trí [hcm/hp] - temp 3 months - Customer Service documentation/ cargo planning/ booking do công ty APL Logistics Vietnam Company Limited tuyển dụng tại Hồ Chí Minh, Hải Phòng, Bạc Liêu, Joboko tự động tổng hợp mức lương Thương lượng, tìm thêm việc làm về [Hcm/hp] - Temp 3 Months - Customer Service Documentation/ Cargo Planning/ Booking hoặc công ty APL Logistics Vietnam Company Limited ở các link phía trên
Giới thiệu công ty
APL Logistics Vietnam Company Limited việc làm
17 Bà Huyện Thanh Quan
Quy mô: Từ 101 - 500 nhân viên