Customer Service

PATI GROUP

Địa điểm làm việc: Hồ Chí Minh, Điện Biên

Hết hạn: 10/06/2024

Chi tiết công việc
Giới thiệu công ty

Mức lương: Thỏa thuận

Loại hình: Toàn thời gian

Kinh nghiệm: Dưới 1 năm

Mô tả công việc

Job summary
We are looking for an extremely careful, detailed, proactive individual with good problem-solving ability to join our team as a Customer Service Executive. This is a versatile position that plays a crucial role in supporting customer service issues and ensuring ecommerce orders are processed efficiently and accurately, delivered on time. This person will not only maintain an excellent working relationship with our customer service team but also need to connect with our fulfillment team and new suppliers to support them so that they may deliver excellent experiences for our customers.
Essential Roles and Responsibilities:
Customer Support
Take care of customer inquiries & problems and suggest solutions for each case.
Cooperate with Line Manager to train and support the Romote CS team in handling customer issues to minimize risks.
Fulfillment
Working closely with suppliers to make sure daily orders are fulfilled accurately.
Track and resolve unfulfilled or problematic shipping orders, ensuring all orders are delivered successfully.
Export orders, calculate costs, and upload tracking numbers.
Conduct regular audits of supplier inventory levels to maintain the highest accuracy.

Yêu cầu công việc

Skills and Qualifications:
Extremely careful, detailed, proactive and strong problem-solving skills.
Fluent in English (Written and Spoken), with an IELTS score above 6.5 or equivalent.
Intermediate Excel skills and aptitude in MS Office.
Complete tasks and assignments in a timely manner.
Effective communication and collaboration skills with team members.
Proactive learning behavior. We request all people to learn daily (only learn things that can support your work immediately) and share it with others.
A positive, "can do" attitude.

Quyền lợi được hưởng

Come join PATI, you will have a chance to enjoy
Salary: Up to 8.000.000 VND/month + incentive based on performance (negotiate).
Opportunity to work in a fast-growing E-commerce business.
To fully enjoy other social welfare regimes such as: social insurance, statutory leave,...
Joining various team bonding activities.
We are looking for someone who shares our passion for wellness, our commitment to excellence. If you believe you have the skills and mindset to thrive in this role, we want to hear from you.

Nộp hồ sơ liên hệ

PATI GROUP

Giới thiệu công ty Xem trang công ty

PATI Group is the fast-growing E-commerce business that specializing in Dropshipping (500% increase in sales in 1 year) in the US, Australia and Europeans markets. Our website: http://www.patigroup.com Our businesses: https://praise2heaven.com https://activpulse.com https://gethairremoval.com...

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