[HCM] Ngân Hàng CIMB Việt Nam Tuyển Dụng Nhân Viên Nhân Sự Quản Lý Lao Động Thuê Ngoài Kiêm Hành Chính/Tổng Đài Inbound, Chuyên Viên Thẩm Định Hồ Sơ/Vận Hành Số Full-time 2025

COMPANY INTRODUCTION
Địa điểm: Hồ Chí Minh - Loại hình công ty: Công ty nước ngoài - Lĩnh vực kinh doanh: Chứng khoán, Ngân Hàng, Đầu tư, Bảo Hiểm, Tài Chính - Quy mô công ty: Lớn (>= 250 người có BHXH) - Website: Không có - Fanpage: Không có
Giới Thiệu: Ngân hàng TNHH MTV CIMB Việt Nam (CIMB Việt Nam) thuộc Tập đoàn CIMB, Tập đoàn ngân hàng quốc tế hàng đầu ASEAN với bề dày kinh nghiệm và chuyên môn trong khu vực. Công ty mẹ CIMB cũng là một trong những ngân hàng đầu tư lớn nhất châu Á. Tại Việt Nam, Ngân hàng CIMB có trụ sở chính tại Hà Nội, cung cấp nhiều sản phẩm và dịch vụ ngân hàng cho cá nhân, doanh nghiệp và tập đoàn.
Nhân Viên Nhân Sự Quản Lý Lao Động Thuê Ngoài Kiêm Hành Chính Full-time
Địa điểm: Hồ Chí Minh - Tính chất công việc: Toàn thời gian - Chuyên môn: Hành chính, Nhân sự - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng!; Yêu cầu ứng viên có kinh nghiệm - Mức lương: Thỏa thuận
JOB DESCRIPTION
A. Admin
Support Corporate Service team for:
• Ordering stationery for Department quarterly.
• Printing the courier log book, and bank seal log book when paper low.
• Stamping documents when receiving required and checking record bank seal daily.
Person in charge of Business Monthly Meeting & News:
• Sending email notifications to team leaders about the meeting according to email content approved by HoD.
• Booking meeting room and sending the meeting schedule to the participants.
• Preparing and sending meeting minutes.
• Preparing content of News after meetings.
Making the Accrual & Provision list for the department monthly.
Admin of Group Distribution "Vietnam Consumer Banking" - add new hires and remove staff who resigned.
Making payment when required (buy/renew license, equipment, campaigns, ...).
Any other relevant duties as assigned by Line Manager and HoD.
B. Outsourced Workforce Management
Including full-cycle sourcing and recruitment for outsourced staff, on-boarding of new employees, employee relations, and working with people leaders on Business needs and special projects.
Preparing job description then post job in hiring platform such as LinkedIn, Joboko, Joboko,... when required.
Sourcing & screening potential resumes on all possible channels/platforms and contact candidates as needed.
Scheduling job interviews, coordinate assessment and interviews with the hiring managers, negotiate and extend offer to candidates then send to third party for further processing.
Employee Engagement & Internal Community (when required):
Preparing internal communication plans, News, ... for the Department with administrative tasks from pre-to-post events, ensure events are delivered on time with good message & image.
Planning & implement internal bonding programs and events such as team building, international holidays, and CIMB's anniversary, ...
Develop a consistent internal communication channel and increase internal interaction.
Be responsible for internal communication about activities/events to engage team members such as Company Events, Engagement activities, Employee Appreciation Day, Happy-Funny Day,...
Write content and design banners, and pictures in platforms (e.g., Photoshop, Canva, PowerPoint) to create job postings and proposals, engagement activities, and news boards.
Coordinated with other Departments to implement internal events and activities.
Diversify activities and benefits to increase satisfaction and experience for OCTOers.
Learning & Development:
Send new hire's information to Group Human Resources in Malaysia to create a new account for them to learn the mandatory online training program during the new employee's probationary period.
Manage all users Vietnam and e-learning courses in the system, and renew the course yearly.
Monitor each employee's annual training attendance and e-learning status.
C. Operations
Support monthly Payroll:
• Gather and check payroll data like working days, overtime, and incentives with internal before sending to a third party for proceeding with payroll.
• Assist checking, making in the result of annual year-end review cycle: 13th month salary, Performance of Outsourced staff.
Managing annual headcount and budget planning by estimating, forecasting, and anticipating requirements, trends, and variances.
Update internal databases with new hire information.
Develop training and onboarding material when required.
Employee Relations:
Respond to employees' questions about benefits (for example, number of vacation days they're eligible for).
Supervise or deliver employee relations activities and specific communication to employees in department, including discipline consultation.
Proactively seek understanding of retention/engagement issues and propose solutions to manage retention and support retention better in in-charge divisions.
Based on agreement with in-charge management leadership, deliver regular (weekly/monthly) HR reporting covering headcount overview, recruitment status, attrition management, in-out employees, exit interviews, share findings and propose corrective actions when required.
Performs other duties when assigned by Manager.
REQUIREMENTS
Can start immediately.
Bachelor's Degree or above related to Human Resources Management, Business Administration, or equivalent.
At least 6 months - 1 year of HR working experience including in talent acquisition and HR operations.
(Fresh graduates in any discipline are strongly encouraged to apply as intensive training will be provided.)
Familiar with local human resources related policies, labor laws, and regulations.
Good command of English and Vietnamese (both written and spoken)
Proficient computer skills, especially Microsoft Office applications
Mature, strong sense of confidentiality (ability to handle sensitive and confidential matters with appropriate discretion), reliable, customer orientation, exceptional collaboration skills, and sense of urgency.
Proactive with the ability to be innovative and drive things forward.
Hard-working, being responsible, and being willing to support team members and collaborate to achieve work goals.
BENEFITS
13th-month salary + annual performance bonus.
Social insurance contributions based on 100% of salary (from probation).
Phone allowance.
Company laptop provided.
Annual health check-up.
Coffee, tea, and snacks.
12 days of annual leave and public holidays.
Other benefits in accordance with CIMB's policies and the Labor Law.
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 15/10/2025
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
Chuyên Viên Thẩm Định Full-time
Địa điểm: Hồ Chí Minh - Tính chất công việc: Toàn thời gian - Chuyên môn: Tài chính, Chứng khoán, Ngân Hàng - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm - Mức lương: Thỏa thuận
JOB DESCRIPTION
JD:
Verify consumer credit applications in line with the Bank's approved policies, and handle both internal and external customer enquiries, including follow-up on pending applications.
Ensure the highest quality of service is delivered to customers through accurate verification tasks, while maintaining compliance with service level agreements (SLAs).
Participate in User Acceptance Testing (UAT) to support the implementation of new products and system enhancements.
Carry out other daily tasks as assigned by authorized Manager(s).
Process
Carefully check and verify applications against approved policies, and recommend approval/decline to Approval Officer(s)/Manager.
Ensure service standards are met and all verification tasks are completed within the agreed service level agreement (SLA).
Provide effective functional support to staff, including responding to credit-related enquiries.
Escalate to the Line Manager in a timely manner when there is a risk of not completing assigned work within SLA.
Identify process gaps and proactively contribute initiatives to improve and streamline processes.
Handle additional tasks as assigned, supporting the team, other departments, or projects as required. Assignments may be based on business needs, development opportunities, or voluntary contributions.
People
Actively participate in Bank and team activities, contributing initiatives to enhance employee engagement.
Regulatory Compliance
Ensure compliance with all Group and local regulatory requirements, as well as with internal and external auditors.
Complete all e-learning and classroom training courses within the required timelines.
REQUIREMENTS
Minimum of 2 years of experience in underwriting is required.
University degree or higher in Banking, Finance, Accounting, Business, or Economics.
Solid understanding of Digital Banking and/or Retail Banking products and operations.
Strong knowledge of relevant legal regulations, with good awareness of operational risks and internal control mechanisms.
Proficient in Excel and English.
BENEFITS
13th-month salary + annual performance bonus.
Social insurance contributions based on 100% of salary (from probation).
Company laptop provided.
Annual health check-up.
Coffee, tea, and snacks.
12 days of annual leave and public holidays.
Other benefits in accordance with CIMB's policies and the Labor Law.
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 15/10/2025
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
Nhân Viên Vận Hành Số Full-time
Địa điểm: Hồ Chí Minh - Tính chất công việc: Toàn thời gian - Chuyên môn: Tài chính, Chứng khoán, Ngân Hàng - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng! - Mức lương: Thỏa thuận
JOB DESCRIPTION
Execute reconciliation, payment, and settlement of digital banking transactions with accuracy and timeliness; promptly identify and resolve any discrepancies.
Ensure end-to-end card issuance processes (embossing, delivery/receipt, cancellation, and inventory management) are compliant with internal procedures and agreed SLAs.
Collaborate with relevant departments (e.g., Product, Marketing) to address product- or system-related issues
Monitor and evaluate vendor performance, including outsourced services, and propose enhancements for continuous improvement.
Streamline processes and drive operational efficiency.
Perform other duties as assigned by Management.
Prepare periodic and ad-hoc reports for Senior Management and the State Bank of Vietnam.
REQUIREMENTS
University degree or higher in major related to Banking, Finance, Accounting, Business, Economics
⁠Understanding of Digital Banking and/or Retail Banking products and operations.
Understand relevant legal regulations, have good awareness of operational risks and internal control.
Manage time effectively, work on time and on schedule.
Careful, meticulous and accurate in handling work.
Good organizational and coordination skills.
High ability to work in a team, support and cooperate actively.
Able to work under pressure and in a changing environment.
Ability to handle multiple tasks at the same time (multitasking).
Proficient in office computers and digital tools to support work.
BENEFITS
13th-month salary + annual performance bonus.
Social insurance contributions based on 100% of salary (from probation).
Company laptop provided.
Annual health check-up.
Coffee, tea, and snacks.
12 days of annual leave and public holidays.
Other benefits in accordance with CIMB's policies and the Labor Law.
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 15/10/2025
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
Nhân Viên Tổng Đài Inbound Full-time
Địa điểm: Hồ Chí Minh - Tính chất công việc: Toàn thời gian - Chuyên môn: Dịch vụ khách hàng/ Vận hành - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng!; Yêu cầu ứng viên có kinh nghiệm - Mức lương: Thỏa thuận
JOB DESCRIPTION
Manage inbound calls, live chats (via Facebook, applications), and emails to effectively resolve customer requests, inquiries, and complaints.
Monitor the fraud detection system (VRM) and ensure prompt resolution of all cases, including blocking cards to prevent fraudulent transactions on credit and debit card accounts.
Work closely with relevant departments to support the digitalization of the Contact Center, conduct testing, and gain in-depth knowledge of new products and processes.
Remain agile to system and service changes, and communicate policy, procedure, product feature, and customer campaign updates across the team.
REQUIREMENTS
Working time: 24/7 shift rotation from Monday - Sunday, 5 days/week , night shift required (4-8 shifts/month)
College or university graduate (degree required)
Have about 1-2 years of experience in customer care (prefer).
Experience working with digital service channels such as live chat, email and social media customer care.
Master the processes and systems of the Customer Care Center.
Good health and passion for customer support and service.
BENEFITS
13th-month salary + annual performance bonus.
Social insurance contributions based on 100% of salary (from probation).
Company laptop provided.
Annual health check-up.
Coffee, tea, and snacks.
12 days of annual leave and public holidays.
Other benefits in accordance with CIMB's policies and the Labor Law.
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 15/10/2025
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW