[HCM] Project Supervisor (Factory)

Company Description
4P's, headquartered in Ho Chi Minh City, Vietnam, operates 40 worldwide restaurants. Our main restaurant, Pizza 4P's, has 35 stores in Vietnam and manages global franchises like IPPUDO and ABOUT LIFE COFFEE BREWERS. Our core products are food and beverages, specifically pizza, with key differentiators of "House-made cheeses", "Earth-to-people" and "Omotenashi" hospitality.
Pizza 4P's is an innovative Vietnam-based Japanese Italian pizza restaurant that started in Vietnam with a simple yet powerful mission: "Delivering Wow, Sharing Happiness". We are known for crafting artisanal pizzas, homemade cheese, and unique East-meets-West flavors while embracing sustainability and community impact at the heart of everything we do. Today, we operate restaurants across Vietnam, Cambodia, Japan, India and Indonesia, and continue to grow with a vision of bringing people together through memorable dining experiences.
Job Description
I. ROLE PURPOSE
The Project Supervisor (Factory) is responsible for leading the planning, technical coordination, and execution of factory/production facility development projects, including new setup, expansion, renovation, and upgrading works.
This role ensures all projects are delivered on time, within budget, and in line with operational, technical, safety, and food production requirements through hands-on coordination with internal stakeholders, consultants, contractors, and equipment suppliers.
II. KEY ACCOUNTABILITIES
1. Project Planning & Management
• Take charge of production projects (Central Kitchen, Cheese factory, etc.) from inception to completion.
• Manage and work closely with external project consultants and contractors.
• Define project scope, timeline, budget, and technical requirements with internal stakeholders.
• Monitor project progress to ensure delivery on time, within budget, and to expected quality standards.
2. Technical Coordination & Design Review
• Review and coordinate layout, architectural, structural, MEP, and utility designs to ensure practicality and operational fit.
• Align project requirements and technical solutions by collaborating with internal teams, consultants, and suppliers.
• Ensure designs support production flow, food safety, and long-term maintenance needs.
3.Construction, Fit-out & Installation Execution
• Manage on-site execution including construction, fit-out, MEP works, and equipment coordination.
• Monitor progress, quality, safety, and compliance with approved drawings and specifications.
• Resolve technical and site issues promptly to minimize delays and rework.
4. Equipment & Utility Integration
• Coordinate production equipment installation and integration with building systems.
• Plan and execute utility systems including HVAC, electrical, plumbing, drainage, fire protection, and refrigeration.
• Support testing, commissioning, and trial operations before final handover.
Compliance, Handover & Documentation
• Ensure projects comply with company standards and relevant local regulations.
• Coordinate final inspections, defect rectification, and project handover to operations/production teams.
• Maintain comprehensive project records, reports, and technical documentation.
III. SUCCESS METRICS & KPIS
1. Project Delivery Excellence
• % of projects completed within the approved timeline and budget.
• % reduction in technical defects during the handover phase.
2. Operational Alignment
• Success rate of utility and equipment integration (Zero major failures during commissioning).
• Level of compliance with food safety and production flow design requirements.
3. Stakeholder Satisfaction
Feedback rating from the production/operations team post-handover.