[HCMC] Shop Manager/Assistant Manager - Fine Wine - Retail Shop

Role Description
This is a full-time role as a Shop Manager/Assistant Manager, who holds strong sales skills and wine event organization skills toward corporate sales (B2C clients) with strong sales skills in the wine sector at Enoteca Vietnam, located in Ho Chi Minh City.
• Report line: CEO
This role will be responsible for the following key duties.
(1) Accountable for achieving the overall sales target of the shop
(2) Manage the day-to-day operations of the shop directly and indirectly by providing leadership, direction and consultation to shop staff.
(3) Create a positive work environment for the wine shop team and all seasonal wine shop associates
(4) Support and guide the shop staffs in achieving individual sales target and fostering professional growth
(5) Responsible for handling transactions and purchases from corporate clients categorized under B2C accounts (private customers & corporate accounts)
(6) Growing active client's database on a weekly and monthly basis as per management metrics directions Involving conducting market research, analyzing sales data, and creating strategies to improve corporate sales performance
(7) Reactivate inactive clients' database, providing winning sales offers and promoting fine wine culture
(8) Maintain strong relationships with existing clients while actively acquiring new corporate clients
(9) Plan and coordinate with relevant departments to organize weekly and monthly wine tasting events, including conducting VIP, wine club member, and individual or group tastings
(10) Collaborate with Takashimaya, corporate clients, Wine Club & MKT team regarding promotions
(11) Promote online and onsite sales growth meeting sales targets