Head of Compliances

* Agency/Distribution Compliance
- Oversee and monitor the distribution compliance team, including territory internal controls, such as customer complaint handling against agent, investigating and proposing disciplinary actions relating fraud & misconduct of agent.
- Give advice to the Agency Development and Management Board (Ban điều hành và phát triển kinh doanh) relating agent recruitment, agent termination and agent violation.
- Support and give advice to all trading offices/branches relating their daily activities relating Company's policies, procedures of agency management.
- Lead and execute anti-fraud investigations to prevent and minimize potential risk for the company
- Conduct agency compliance training to improve agent's awareness of business ethic code as well as knowledge of the Company's agency management policies/procedures
- Organize and oversee annual compliance check to all of trading offices/branches nationwide of Chubb Life
- Develop distribution compliance manual and guidelines, training materials.
* Corporate Compliance
- Managing all compliance issues as well as relevant reports based on global and regional offices' request like FCPA, FATCA, AML.
- Supervise procurement process.
- Conduct annual compliance check with all departments at head office.
- Give advice to other departments relating general policies/procedures of company.
- Manage all reports requested by global and regional offices.
- Conduct compliance check of new product
- Advise due diligence process relating third parties.
- Review documents which fall under compliance's authority according to the Company's procedures & processes.
- Oversee and monitor compliance issues of Chubb Fund Management Company, a subsidiary of Chubb Life Vietnam.
* Other tasks related to overseeing and monitoring the implementation of the compliance program
- Develop new general policies/procedures for the Company when necessary
- Periodically revise current general policies/procedures and/or operating policies/procedures of each department in the Company in light of changes in the needs of the Company, and in the law and policies and policies/procedures of the Chubb Life Group
- Liaise with other departments to ensure full coordination and cooperation under the Company's policies and procedures, and regulatory requirements.
- Perform initial and periodic risk assessments and conducts related ongoing compliance monitoring activities in coordination with other departments.
- Periodically report on the implementation of the compliance program to CEO, BOD, global and regional offices, and governmental officers as request.