[hn] Nhân Viên customer success freelancerFIREGROUP technology
Ngành nghề: Tư vấn/ Chăm sóc khách hàng, Quản trị kinh doanh, Freelance, Bán hàng, Giao Dịch Khách Hàng, Kinh doanh
Lương: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 24/09/2022
Hạn nộp: 24/10/2022
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:
Mô tả công việc
Benefits:
Salary: From 39k-50k/hour
- Have opportunity to work with overseas clients, mostly US, Canada and European countries
- Join the dynamic, young and friendly projects team who will happily assist you
- Attend products/troubleshooting training before working with clients directly
- Practice and improve softskill, communication skill, and a chance to be full-time FireApps employee in the future
Requirements:
- Student at 1st-3rd year from any college/university
- Able to work remotely and rotation per shift (4 hours each), with at least 5 night shifts/week during week days, weekends and holidays. Time slots include: 6pm-10pm, 10pm-2am, 2am-6am
Description:
- Handle and resolve customer inquiries via email, live chat. Facebook, or other online channels, remote meeting
- Obtain and evaluate all relevant information, test and troubleshoot issues to determine a solution (training or technical fix)
- Contact customers to receive positive feedback and convert into online reviews and testimonials
- Direct requests and unresolved issues to the designated resource (mentor/Technical Support/Testers) and follow-up until issues have been resolved completely or a workaround is provided.
Salary: From 39k-50k/hour
- Have opportunity to work with overseas clients, mostly US, Canada and European countries
- Join the dynamic, young and friendly projects team who will happily assist you
- Attend products/troubleshooting training before working with clients directly
- Practice and improve softskill, communication skill, and a chance to be full-time FireApps employee in the future
Requirements:
- Student at 1st-3rd year from any college/university
- Able to work remotely and rotation per shift (4 hours each), with at least 5 night shifts/week during week days, weekends and holidays. Time slots include: 6pm-10pm, 10pm-2am, 2am-6am
Description:
- Handle and resolve customer inquiries via email, live chat. Facebook, or other online channels, remote meeting
- Obtain and evaluate all relevant information, test and troubleshoot issues to determine a solution (training or technical fix)
- Contact customers to receive positive feedback and convert into online reviews and testimonials
- Direct requests and unresolved issues to the designated resource (mentor/Technical Support/Testers) and follow-up until issues have been resolved completely or a workaround is provided.
Yêu cầu công việc
Kỹ năng bắt buộc có
College/university
rotate shift
remote working
College/university
rotate shift
remote working
Thông tin khác
Company prefers not to disclose
Business Development / Sales
Việc làm freelance
Ứng Tuyển Nhanh
Đánh dấu
Chia sẻ
Business Development / Sales
Việc làm freelance
Ứng Tuyển Nhanh
Đánh dấu
Chia sẻ
Nộp hồ sơ liên hệ
FIREGROUP technology
Giới thiệu công ty
FIREGROUP technology việc làm
22F, Flemington Tower, 182 Le Dai Hanh Street, District 11, HCMC
Quy mô: Từ 101 - 500 nhân viên
Việc làm tương tự
Customer Success (English)
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01/06/2024
Customer Success Remote -Vietnamese In EU,AU,US,UK
Công ty TNHH Avada Group
400 - 600 USD
Hà Nội
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Vị trí [hn] Nhân Viên customer success freelancer do công ty FIREGROUP technology tuyển dụng tại , Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về [HN] Nhân Viên Customer Success Freelancer hoặc công ty FIREGROUP technology ở các link phía trên
Giới thiệu công ty
FIREGROUP technology việc làm
22F, Flemington Tower, 182 Le Dai Hanh Street, District 11, HCMC
Quy mô: Từ 101 - 500 nhân viên