HR Generalist

Job Summary:
To support processes which require local variation and/or need to be delivered in country with focus on Tier 2 support and ensuring local legislations compliance from a HR perspective.
Responsibilities:
To perform activities in relation to Core HR Admin to include:
• Audits from authorities, Contingent Workers, Craft/Seasonal Workers, HR Data, Leavers, Mass Data Changes in HCM, New Joiners, Organisation Structure, People Moves, Time & Attendance and Occupational Health & Safety.
• Provide clarification of country HR policies and procedures.
• Develop process excellence in Operation activities.
• Ensure local legislation compliance.
• Ensuring quality and timeliness of work.
• Work closely with Finance and payroll partners on payroll administration.
• Preparation of employment contracts and HR-related documents.
To perform activities in relation to queries to include:
• To support queries to resolution in relation to country-specific queries and provide local knowledge management.
• Accurately respond to client queries and escalations (via phone, live chat, email, and case management system).
• To support the Workplace Solutions Specialist team with individual cases.
• Handle customer requests according to the project deadlines - Handle complex problems raised by clients and provide solutions. Excellent job organization and time management skills.
• Interaction with Client daily via phone, chat and email, work on resolving HR related issues, cooperate with other delivery team members.
• Develop process excellence in Operation activities.
• Ensuring quality and timeliness of work.
To perform activities in relation to Mobility Admin to include :
• Liaise and collaborate with our external immigration advisors, relocation providers and international tax advisors to provide the best possible mobility service to our people.
• Advise the business and recruitment on country immigration options, manage visa applications, and ensure ongoing country immigration compliance with all immigration processes.
• Accountable for monitoring and reporting Mobility data.
• Assist with Mobility projects - including any process/policy improvements, benchmarking, and ad hoc projects.