HR Manager

Position Overview
The HR Manager is responsible for the day-to-day management of all HR operations across Saitex's manufacturing facilities. This is a hands-on, execution-focused role: the HR Manager ensures that employee records are accurate, labor contracts are compliant, HR processes run smoothly, and the workforce is supported through every stage of the employment lifecycle - from onboarding to offboarding.
The ideal candidate is a detail-oriented, process-driven HR professional who thrives in a factory environment,understands the complexity of managing a large blue-collar workforce, and can confidently navigate Vietnamese labor law in daily operations.
Key Responsibilities
1. HRIS & Employee Data Management
• Maintain and update the HRIS system daily, ensuring all employee records - including personal
information, job details, contract status, and changes - are accurate and complete
• Manage the full employee profile lifecycle: new hires, promotions, transfers, role changes, and exits -all reflected in the system within 1 working day of effective date
• Conduct regular HRIS data audits to detect and correct errors, duplicates, or missing fields before they create compliance or payroll issues
• Generate standard HR reports from the system: headcount by department/shift/factory, tenure
distribution, contract expiry lists, and probation end dates
• Coordinate with IT and payroll teams to ensure HRIS data feeds accurately into payroll calculation each cycle
• Manage system access and data confidentiality in compliance with Vietnamese personal data protection regulations
2. Labor Contracts (HĐLĐ) & Legal Compliance
• Manage the complete labor contract lifecycle: drafting, issuance, renewal, amendment, and termination- for all employee types (probationary, fixed-term, indefinite-term)
• Maintain a contract expiry tracker and proactively notify line managers and employees at least 30 days before any contract renewal deadline
• Ensure all contracts are fully compliant with BLLĐ 2019, covering probationary periods, working hours, compensation clauses, and termination conditions
• Manage labor contract archives - both digital (HRIS) and physical - with clear version control and retrieval processes
• Coordinate with the legal team or external counsel on non-standard employment arrangements, foreign worker contracts, or contract disputes
• Issue contract-related letters: appointment letters, probation confirmation, contract extension notices, and termination letters
3. Internal Transfer & Workforce Mobility
• Process all internal transfer and mobility requests: department transfers, factory-to-factory moves, shift changes, and role reclassifications
• Issue formal transfer notices and ensure all relevant parties - payroll, line managers, HRIS - are
notified and updated simultaneously
• Maintain a transfer and mobility log to track movement patterns, identify bottlenecks in internal
mobility, and support workforce planning
• Coordinate with department heads to manage handover processes during transfers, ensuring continuity of operations
4. HR Audits & Compliance
• Plan and execute periodic internal HR audits covering: employee file completeness, contract compliance, BHXH/BHYT enrollment accuracy, work permit status for foreign employees, and attendance record accuracy
• Prepare documentation and coordinate HR data for external audits - including labor authority
inspections, social insurance audits, B Corp social audits, and brand compliance audits
• Identify gaps found during audits, assign corrective actions, and track resolution to closure
• Maintain an HR compliance calendar: statutory deadlines for BHXH reports, PIT declarations, labor authority filings, and internal policy review cycles
• Ensure proper documentation of disciplinary processes, grievance procedures, and exit procedures to withstand audit scrutiny
5. Trade Union Collaboration & Employee Events
• Serve as the primary HR liaison with the factory Trade Union (Công đoàn), supporting their activities and ensuring a constructive, collaborative relationship
• Co-organize employee events with the Trade Union throughout the year: Tết celebration, Women's Day (8/3), Children's Day (1/6), Mid-Autumn Festival, Sport Day, year-end party, and other welfare programs
• Coordinate logistics for employee events: venue, catering, gifts, entertainment, and budget
management - in alignment with the Trade Union and HR leadership
• Support Trade Union in organizing welfare activities: health check programs, sports days, worker welfare funds, and recognition programs for long-tenure employees
• Ensure Trade Union activities comply with Vietnamese Trade Union Law and internal policies
• Collect and relay employee feedback and concerns from Trade Union meetings to HR leadership for appropriate follow-up
6. Onboarding & Offboarding
• Manage the end-to-end onboarding process for new hires: document collection, contract signing, HRIS enrollment, BHXH registration, uniform issuance, and first-day orientation coordination
• Ensure all new employees complete mandatory compliance training (fire safety, labor regulations,
factory rules) within the first week of employment
• Conduct probation tracking: set probation end dates, remind line managers to submit evaluations, and process confirmation or non-confirmation decisions on time
• Manage offboarding: resignation acceptance, notice period tracking, handover checklist completion, BHXH book return, final salary calculation coordination, and exit interview administration
• Maintain resignation records and exit interview data to identify attrition patterns by team, shift, and
season
7. Social Insurance & Benefits Administration
• Track and process employee entitlements: annual leave, sick leave, maternity leave, paternity leave, and other statutory benefits in compliance with BLLĐ 2019
• Coordinate with payroll on leave balances, deductions, and year-end leave settlement
• Assist employees with BHXH-related queries and paperwork: sổ BHXH update, maternity benefit
applications, sick pay claims
• Ensure timely filing of all social insurance reports - avoid penalties from late submission
8. Employee Relations & Daily HR Support
• Act as the first point of contact for employee queries on HR policies, labor rights, payroll questions, and internal processes
• Handle day-to-day employee relations matters: minor grievances, attendance disputes, disciplinary documentation, and workplace conflict resolution
• Maintain disciplinary records - verbal warnings, written warnings, suspension notices - in compliance with internal policy and BLLĐ 2019
• Liaise with line supervisors and department heads on people matters: attendance issues, behavioral concerns, and performance-related documentation
• Promote a respectful, fair, and transparent workplace culture aligned with Saitex's values and labor standards