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Mô tả công việc
The Trading Partner Analyst primary responsibility is to establish the connectivity between the trading partner and TrueCommerce EDI solutions. The Trading Partner Analyst will be focused on communicating with our customers' trading partners addressing technical and business process needs, problems and concerns relating to an EDI connection.
As a Trading Partner Analyst, you will:
• Configure setup, partner relations, cross references etc
• Perform testing with trading partners and customers.
• Inform and coordinate trading partner test activities with customer.
• Coordinate with multiple internal teams to ensure the target go-live date for the customer is met.
• Work closely with
Project Manager or Implementer to align on progress.
• Participate in problem solving activities; escalate to relevant teams.
• Report to team management as well as involved project coordinators
• Provide the mapping team with the analysis required to build a new map.
• Work with the mapping team to ensure completion of mapping requests.
• Work with the connectivity team to ensure communication setup Test new maps with the partners and ensure that suitable test files are provided to allow for accurate unit testing.
• Analyze and document trading partner requirements.
Yêu cầu
• Experience in software support, client services, or call center environment preferred.
• Client services, business to business, computer support/service, experience preferred.
• Understanding X-12 and XML, CSV, ERP such as Netsuite, Quickbook, SAGE,... is a plus.
• Prefer have knowledge with FTP and AS2 is a plus.
• Proficient English skills, verbal & written.
Quyền lợi
Nghỉ phép có lương
Competitive benefit and generous paid time off packages
Đào tạo
Career development
Giải thưởng
Recognition programs
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Thông tin khác
NGÀY ĐĂNG
[protected info]
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Công Nghệ Thông Tin/Viễn Thông > Quản Lý Công Nghệ Thông Tin
KỸ NĂNG
B2B Business, Client Service, Computer Support, English Language Proficiency, Product Support
LĨNH VỰC
Chuỗi cung ứng
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
1
QUỐC TỊCH
Không giới hạn
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Thông tin chung
- Ngày hết hạn: [protected info]
- Thu nhập: Thương lượng
